
Harbor Chevrolet
Long Beach, CA
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2,169 Reviews of Harbor Chevrolet
My experience buying from this dealership was truly something to say the least. I was assisted by Eddie, who was an exceptional salesman and did a wonderful job in making the buying process super easy something to say the least. I was assisted by Eddie, who was an exceptional salesman and did a wonderful job in making the buying process super easy and enjoyable. Everyone from the finance staff up to management were all very helpful and were constantly checking on my wife and I to assist us with absolutely anything. 10/10 service for sure! More
Josh Fernandeez in Sales and Luis Esquivel in Finance made it so smooth and enjoyed the car purchase experience. Thank you very much made it so smooth and enjoyed the car purchase experience. Thank you very much More
Laura Guzman provided excellent customer service and her product expertise was notch. Laura not only answered all my questions, she was able to demonstrate all the features of my new Silverado Z71. Five st product expertise was notch. Laura not only answered all my questions, she was able to demonstrate all the features of my new Silverado Z71. Five star service for sure! Everyone at Harbor Chevrolet provides the highest level of customer service. Thank you Harbor Chevrolet for an excellent car buying experience. More
Service was good took car in for a multipoint inspection, they found what was wrong with my car and took care of it for a affordable price they found what was wrong with my car and took care of it for a affordable price More
Exceeded expectations! Did so much over email prior to the visit, Derrick had my family in and out within. We are very pleased with the entire staff. They were professional Did so much over email prior to the visit, Derrick had my family in and out within. We are very pleased with the entire staff. They were professional, friendly, and just a breeze. I will definitely come back to purchase another car/truck here at Harbor Chevy. More
** Excellent Experience and Customer Service** I recently purchased a Chevy Silverado from Harbor Chevrolet in Long Beach. From the moment I stepped in I knew I was in great hands. I was greete recently purchased a Chevy Silverado from Harbor Chevrolet in Long Beach. From the moment I stepped in I knew I was in great hands. I was greeted and assisted by Sergio Naverette whom was knowledgeable on the vehicle and models in question. He displayed transparency, honesty, respectfulness and patience while helping me find the perfect trim to fit my wants and needs. At no point in our conversation did I feel pushed to make a decision, which made me feel extremely comfortable. I also was provided a test drive with Eddie Sandoval, who was very patient with me and took the time to show me the use of awesome features within the vehicle. He was very well educated on the latest technology within the vehicle and was kind enough to provide responses to questions I had. About a week after my purchase I was surprised to receive a follow up call from Sergio who wanted to check in on my recent purchase to ensure I was satisfied. This is what I call excellent customer service! There was nothing short of professionalism displayed by Sergio and Eddie. Based on my experience at this location, I definitely recommend this location to others who want to feel respected and not forced into a purchase. Jose Lemus More
The dealership fixed what they were supposed to fix but the customer service was below average. Another mechanic said my motor mounts needed to be replaced because my car was shaking while idle. The dealer the customer service was below average. Another mechanic said my motor mounts needed to be replaced because my car was shaking while idle. The dealership said 2 techs checked and it felt normal to them a did no work or replace the motor mounts on my Suburban. I was on hold way to long just to be passed around multiple times to end up needing a call back. I’ll never go back. More
Sales consultant Jaycob was a pleasure to work with. He was thorough while explaining the breakdown of all the details and patient while helping me find a vehicle and finance plan that works best for me He was thorough while explaining the breakdown of all the details and patient while helping me find a vehicle and finance plan that works best for me. I came in to look at a preowned vehicle and thanks to Jaycob I left in a brand new one while keeping the payments within my budget. I’m am very pleased with my experience at Harbor Chevy. Thank you Jaycob! More