Harbor Chevrolet

Best Car buying experience possible I can't stress it enough how great of an experience it was at harbor Chevy! It is so refreshing to not have to go through the rigorous dealings and ba I can't stress it enough how great of an experience it was at harbor Chevy! It is so refreshing to not have to go through the rigorous dealings and back and forth counter offers. The previous weekend I had the worst buying experience of my life as I drove a 2 hours to Simpson Chevy of Irvine only to have them tell me that my truck that I had just test drove and loved was sold moments after we sat down in the office. Anyway, the people of Harbor Chevy made it up and then some. I drove 2 hours to see them and will do it again when time comes to buy my wife a new car. Was in and out in 3 hours with the truck of my dreams! More

Great Experience I went into the dealership thinking, I won’t be able to get a used car let alone a new car! I left with a 2019 Chevy traverse fully loaded! I’m comple I went into the dealership thinking, I won’t be able to get a used car let alone a new car! I left with a 2019 Chevy traverse fully loaded! I’m completely overjoyed. Daniel Esquivel went above & beyond to provide exceptional customer service for me & my family. More

Found the best price for the truck I wanted. Everything was smooth, took the normal amount of time. Just do your homework and know exactly what you want and what extended warranty you really need Everything was smooth, took the normal amount of time. Just do your homework and know exactly what you want and what extended warranty you really need to keep your payments done and your good. Everyone was really friendly and Im very glad I changed my mind last minute and went to see this guys first. More

Family atmosphere I would like to think everyone at Harbor Chevrolet Long Beach team for making me feel like a family member when buying my new vehicle! I would like to think everyone at Harbor Chevrolet Long Beach team for making me feel like a family member when buying my new vehicle! More

great service friendly staff great sales people the buying process was quick and easy ask for George Lopez. I bought 5 cars in the past 4 years this has been the best experience o great sales people the buying process was quick and easy ask for George Lopez. I bought 5 cars in the past 4 years this has been the best experience of all my purchases no bs honest told me all my rebates and discounts got a great deal I will buy my next Chevy again here More

Trail boss Had a great experience at harbor Chevrolet. Very smooth transaction, customer service was the best ever. Joseph and Sergio (store manager) were the be Had a great experience at harbor Chevrolet. Very smooth transaction, customer service was the best ever. Joseph and Sergio (store manager) were the best definitely More

Good service The sales person was very helpful and friendly. He helped us find a car that was exactly what we were looking for and within our budget. The sales person was very helpful and friendly. He helped us find a car that was exactly what we were looking for and within our budget. More

The folks at Harbor Chevrolet were very friendly. The sales staff were very knowledgable as well as the mechanics. The truck had an issue with one of the injectors and they worked hard to finish the The sales staff were very knowledgable as well as the mechanics. The truck had an issue with one of the injectors and they worked hard to finish the repair properly and within a reasonable amount of time. More

Sticking it to you with a smile and handshake Up until post sale, Harbor Chevrolet seemed to be a good reputable automobile dealership to deal with. A 90 year old family-owned dealership must be Up until post sale, Harbor Chevrolet seemed to be a good reputable automobile dealership to deal with. A 90 year old family-owned dealership must be doing something right...riiight. Internet Fleet Manager Daniel was easy to work with and responsive to any questions and requests regarding a 2019 Silverado 2500 HD Crew Cab 4wd Duramax LTZ. I was able to negotiate a deal through email a few days after a test drive and set up a day to sign papers and take delivery. Everything up to this point was great, no complaints. On delivery day, the truck was "detailed" AKA quick wash as part of PDI. The interior wasn’t vacuumed (quite a bit of assembly lint/fiber) and not a drip of tire dressing. PDI also neglected to put ANY grease in the 9 front end grease points (zerks). I’ve heard of this before from numerous owners and now personally experienced that GM/Chevy for some reason ships the serviceable front end component joint boots completely dry. No doubt, a cost cutting measure. Harbor Chevrolet did fill the tank full of diesel so, guess I’ll call this even. As with all car sales, final sales paperwork is completed with the Finance Manager (Luis). Luis seemed like a good guy although fast talker and shame on me for assuming anything other than keep your guard up at all times at an automobile dealership particularly in the Finance Department. This is where Harbor Chevrolet turns into your typical looks good on face value dealership but will pull a fast one on you in the hopes you'll never find out. I understand everybody has to make money; however, this method is simply unethical. I've purchased at least seven new vehicles and not once was anything ever unknowingly slipped in on the sales contract UNTIL NOW! Although only $349, it’s over a week later and I still have no idea what "ACCESSORY" I paid for. I can only assume it's a "3m Protection Package" that I saw printed on a separate "Get Ready Authorization." The fact it was rolled into the finance total means it’ll be more than $349 over the life of loan. BUT, I signed the paperwork so I own it now. Well, at least the Finance Manager made money on an otherwise no add-ons sale, that’s all that matters at Harbor Chevrolet apparently. I did reach out to Daniel and he told me Finance Manager Luis would contact me the next day. He never did (wasn’t holding my breath), so here's the honest review I was encouraged to share on various social media sites regarding my purchase experience at Harbor Chevrolet. If you’re considering Harbor Chevrolet in your auto shopping search, just know they're a dealership that'll pull a fast one on you with a smile and a handshake, so be very careful in your dealings with them. Loyalty and repeat customer are two things Harbor Chevrolet will not earn from me but I’m sure they could care less with such a deceptive business model. More

Quick no hassle awesome experience Teresa Palacios and Lily Amador are a great team... very helpful and the service was awesome. Teresa was attentive and easy to work with. Highly rec Teresa Palacios and Lily Amador are a great team... very helpful and the service was awesome. Teresa was attentive and easy to work with. Highly recommend More