Harbor Chevrolet

Good service The sales person was very helpful and friendly. He helped us find a car that was exactly what we were looking for and within our budget. The sales person was very helpful and friendly. He helped us find a car that was exactly what we were looking for and within our budget. More

The folks at Harbor Chevrolet were very friendly. The sales staff were very knowledgable as well as the mechanics. The truck had an issue with one of the injectors and they worked hard to finish the The sales staff were very knowledgable as well as the mechanics. The truck had an issue with one of the injectors and they worked hard to finish the repair properly and within a reasonable amount of time. More

Sticking it to you with a smile and handshake Up until post sale, Harbor Chevrolet seemed to be a good reputable automobile dealership to deal with. A 90 year old family-owned dealership must be Up until post sale, Harbor Chevrolet seemed to be a good reputable automobile dealership to deal with. A 90 year old family-owned dealership must be doing something right...riiight. Internet Fleet Manager Daniel was easy to work with and responsive to any questions and requests regarding a 2019 Silverado 2500 HD Crew Cab 4wd Duramax LTZ. I was able to negotiate a deal through email a few days after a test drive and set up a day to sign papers and take delivery. Everything up to this point was great, no complaints. On delivery day, the truck was "detailed" AKA quick wash as part of PDI. The interior wasn’t vacuumed (quite a bit of assembly lint/fiber) and not a drip of tire dressing. PDI also neglected to put ANY grease in the 9 front end grease points (zerks). I’ve heard of this before from numerous owners and now personally experienced that GM/Chevy for some reason ships the serviceable front end component joint boots completely dry. No doubt, a cost cutting measure. Harbor Chevrolet did fill the tank full of diesel so, guess I’ll call this even. As with all car sales, final sales paperwork is completed with the Finance Manager (Luis). Luis seemed like a good guy although fast talker and shame on me for assuming anything other than keep your guard up at all times at an automobile dealership particularly in the Finance Department. This is where Harbor Chevrolet turns into your typical looks good on face value dealership but will pull a fast one on you in the hopes you'll never find out. I understand everybody has to make money; however, this method is simply unethical. I've purchased at least seven new vehicles and not once was anything ever unknowingly slipped in on the sales contract UNTIL NOW! Although only $349, it’s over a week later and I still have no idea what "ACCESSORY" I paid for. I can only assume it's a "3m Protection Package" that I saw printed on a separate "Get Ready Authorization." The fact it was rolled into the finance total means it’ll be more than $349 over the life of loan. BUT, I signed the paperwork so I own it now. Well, at least the Finance Manager made money on an otherwise no add-ons sale, that’s all that matters at Harbor Chevrolet apparently. I did reach out to Daniel and he told me Finance Manager Luis would contact me the next day. He never did (wasn’t holding my breath), so here's the honest review I was encouraged to share on various social media sites regarding my purchase experience at Harbor Chevrolet. If you’re considering Harbor Chevrolet in your auto shopping search, just know they're a dealership that'll pull a fast one on you with a smile and a handshake, so be very careful in your dealings with them. Loyalty and repeat customer are two things Harbor Chevrolet will not earn from me but I’m sure they could care less with such a deceptive business model. More

Quick no hassle awesome experience Teresa Palacios and Lily Amador are a great team... very helpful and the service was awesome. Teresa was attentive and easy to work with. Highly rec Teresa Palacios and Lily Amador are a great team... very helpful and the service was awesome. Teresa was attentive and easy to work with. Highly recommend More

They’re clear with the deal I like the way the treat me Carlos Andrade was nice and he really helped me on my bought, definitely i recomend this dealer , and if i have someone I like the way the treat me Carlos Andrade was nice and he really helped me on my bought, definitely i recomend this dealer , and if i have someone that wants Chevrolet that’s the place to Harbor Chevrolet in Long Beach More

Easy/fast lease buyout experience! All along we planned on turning in our Volt on lease due to financial reasons. The Friday of Memorial weekend we decided to take the buyout of our lea All along we planned on turning in our Volt on lease due to financial reasons. The Friday of Memorial weekend we decided to take the buyout of our lease that was due to turn in Tuesday after Memorial Day. We worked with Eric Escobar (who had been in touch with us for several months but never pushy), and his in-house partner Teresa by e-mail & text. They were friendly,efficient,professional &fast. Went in Tuesday morning signed the papers and left with a clean used (ours since mile 2) Volt that we love! Such an easy, excellent experience. More

Great Service I walked in late in the evening and was shown the car I wanted at the price I wanted fast and great customer service. I am a proud owner of a 2019 Che I walked in late in the evening and was shown the car I wanted at the price I wanted fast and great customer service. I am a proud owner of a 2019 Chevy Cruze More

Professional and courteous! My experience was very easy peasy! The customer service was top notch, Joseph Rodriguez was very courteous and professional! I would definitely recomm My experience was very easy peasy! The customer service was top notch, Joseph Rodriguez was very courteous and professional! I would definitely recommend Harbor Chevrolet to All my family members and friends. More

Great friendly services Ithe moment i came in i was approach and with open hand i felt very welcome and really felt that joseph was trust worthy i was satisfied with the ser Ithe moment i came in i was approach and with open hand i felt very welcome and really felt that joseph was trust worthy i was satisfied with the service there until the end More

People are very nice and patient with you People here in this dealership are nice and help you out in any way that he can they are very patient and explain things to you in a very knowledgeabl People here in this dealership are nice and help you out in any way that he can they are very patient and explain things to you in a very knowledgeable Manor More