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Harbor Hyundai
Long Beach, CA
4,954 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,954 Reviews of Harbor Hyundai
April 10, 2021
I will absolutely go to Harbor Hyundai again. They are professional, communicate well, they are straightforward, upfront and offer excellent customer service. I worked with Leonard Fischer and he ensured professional, communicate well, they are straightforward, upfront and offer excellent customer service. I worked with Leonard Fischer and he ensured I understood every detail of my new Hyundai Tucson that I love! My car was cleaned and in excellent shape to drive off the lot. I am very happy about bringing my business here and working with Leonard Fischer. I will be going back for maintenance (for me that will be a 45 min- 1 hour drive but absolutely worth it knowing I am going to a trustworthy and honest place. More
by aliyah
Employees Worked With
Leonard Fischer
April 09, 2021
I went in to see if my car's clock spring would be covered under warranty. The customer service was great, everyone was kind and informed me of what would be happening and what to expect. (If it was c covered under warranty. The customer service was great, everyone was kind and informed me of what would be happening and what to expect. (If it was covered they would take care of it, if not they would call me so I can pick what to do.) There was a recall on something different with my car and they took care of that as well although it wasn't on my original ticket. Everything was covered by Hyundai so I didn't have to pay anything. They let me know approximately when my car would be ready to pickup, and it was an accurate estimate. I was assisted by Scott and he was friendly and professional throughout, and it was a bonus to not be talked down to for being a young woman. More
by Jacky
Employees Worked With
Scott Jones
April 07, 2021
Paul is awesome and someone I look forward to seeing as my new car adventure starts with this dealership. This is someone that made me feel comfortable, confident and shows he cares about your car buying e my new car adventure starts with this dealership. This is someone that made me feel comfortable, confident and shows he cares about your car buying experience. The entire Harbor team start to finish left me with the biggest smile on my face as I pulled off the lot in my brand new Hyundai. More
by Megsec
Employees Worked With
Paul Zipagang
April 07, 2021
Fantastic and expeditious service as usual. Scott has been my advisor for about 6 years. The excellent service that i receive here is why I decided to my trade-in here a few months ago. been my advisor for about 6 years. The excellent service that i receive here is why I decided to my trade-in here a few months ago. More
by Davidoceanic6
Employees Worked With
Scott Jones
April 06, 2021
Quality of service is high on standard . Very professional to deal with people and it starts with the dealer service advisor. Good location , very accessible to customers and will always come bac professional to deal with people and it starts with the dealer service advisor. Good location , very accessible to customers and will always come back . More
by Edison
Employees Worked With
Scott Jones
April 05, 2021
Honest sales and finance team. Very efficient and friendly experience. Highly recommend this dealership to my family and friends. Will definitely return for future purchases. friendly experience. Highly recommend this dealership to my family and friends. Will definitely return for future purchases. More
by Rcurtis323
Employees Worked With
Alfredo
April 04, 2021
Good service! Explains well car was clean afterward. Quick turnaround also. Friendly. That is all I can say would visit again in near future or far. Quick turnaround also. Friendly. That is all I can say would visit again in near future or far. More
by jaykimpwnd
Employees Worked With
rodrigo
April 02, 2021
I received the following email from Mike Casalengo yesterday: A new program came out today on the 2020 Ioniq Limited you were interested in. If you still finance with HMF at the dealers choice pro yesterday: A new program came out today on the 2020 Ioniq Limited you were interested in. If you still finance with HMF at the dealers choice program, we can do a total of $5,000 in rebate. Add that to the discount we can offer, the net sale price will be $20,495 plus taxes and all fees. Out the door we are at $24,273.75. We won't see this deal get better from the factory. Interested? He then confirmed Harbor Hyundai would go to an even $24k OTD. I scheduled an appointment and filled out a finance application online this morning. Right after my application was processed, Mike called me to say “Limited” was a typo and the quote he gave me is actually for a lower level trim. He took on a slightly condescending tone telling me the Limited is a $31k car and cannot be sold for $24k. It wouldn’t have been much of an issue if he wasn’t the one who reached out to me specifically stating “Limited” and was then almost implying I was stupid believing such a great deal could be had on the Limited. What really bothers me now is the fact that he didn’t realize his error until after the hard inquiry was made on my credit. Now I have that on my record through no fault of my own. I would advise all prospective customers to avoid Mike Casalengo and Harbor Hyundai. More
by Danielle
Employees Worked With
Mike Casalegno
April 01, 2021
Alfred is a kind, and nice explainer!Relativeky Fast Alfred is a kind, and nice explainer! Relativeky Fast processing overall! I was kept sharing the progess while being waited(even though not much wa Alfred is a kind, and nice explainer! Relativeky Fast processing overall! I was kept sharing the progess while being waited(even though not much waited) More
by STEVE
Employees Worked With
Alfredo
April 01, 2021
I sent an email query to the dealership and got a quick response from Ken Bundy the internet sales manager. I was allowed a long test drive, to try the car in my driveway. Ken gave us a good lease payment response from Ken Bundy the internet sales manager. I was allowed a long test drive, to try the car in my driveway. Ken gave us a good lease payment with easy terms so there was virtually no negotiation. The finance officer offered an extended warranty but didn't get huffy when we declined it. Ken then showed us many of the car's features and we were off! The whole process was quick, easy and low-stress. More
by chandler philips
Employees Worked With
Ken Bundy
