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Harbor Hyundai

Long Beach, CA

4.8
4,954 Reviews
Call Dealership (562) 304-2220
View Awards

3720 Cherry Ave

Long Beach, CA

90807

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4,954 Reviews of Harbor Hyundai

August 03, 2023

Everything was great, as usual! This was our 7th purchase at Harbor Hyundai, with a possible #8 very soon! I Always Recommend Harbor to all my family and friends. Thank you, Brad. More

by ymscih6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Sanchez
Report | Print
Aug 03, 2023 -

Harbor Hyundai responded

ymscih6, Thank you for posting a review of your recent vehicle purchase. We greatly appreciate your feedback and are thrilled to have you as a valued customer. Congratulations on your new vehicle! We are pleased to hear that you are satisfied with your purchase. Your recommendation means a lot to us. It serves as a testament to the quality of our vehicles and the exceptional service we strive to provide. We are committed to ensuring that all our customers have a positive and enjoyable experience, and your recommendation reinforces our efforts. We value your patronage and would like to express our gratitude for choosing us for your vehicle needs. We understand that purchasing a new vehicle is a significant decision, and we are honored to have been a part of that process for you. Once again, thank you for taking the time to share your experience with us. Your review is valuable to us and will help us continue to improve our services. We look forward to serving you in the future and providing you with exceptional experiences. Jessica Renteria Harbor Hyundai 562-753-0179

August 02, 2023

Rodrigo was a superb help to set warranty claims for a paint job and the security update for my car! He set accommodating appointment times for me and even opted to get a complimentary wash for my car! I More

by Jojoparkz94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo
Report | Print
Aug 03, 2023 -

Harbor Hyundai responded

Jojoparkz94, Thank you for taking the time to post a review on your recent visit. We greatly appreciate your feedback and are delighted to hear that Rodrigo was able to address your paint concern. We strive to provide excellent service and ensure that our customers' needs are met. We are also pleased to learn that you enjoyed our coffee. Please know that our team is always here to assist you in any way possible. If there is anything else we can do to further assist you or if you have any additional questions or concerns, please do not hesitate to reach out to us. Our dedicated staff is ready to provide you with the assistance you need. Once again, thank you for choosing our establishment and for your valuable feedback. We look forward to serving you again in the future. Jessica Renteria Harbor Hyundai 562-753-0179

August 01, 2023

From start to finish, our car buying experience at Harbor Hyundai was first rate! Jack and his team were awesome to work with. More

by recpro6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Duty, Demetric Wright
Report | Print
Aug 01, 2023 -

Harbor Hyundai responded

recpro6, Thank you for taking the time to post a review on your experience with us. We greatly appreciate your feedback and are thrilled to hear that Jack and his team were able to provide you with excellent customer service. Customer satisfaction is our top priority, and we are glad that we could meet your expectations. If there is anything else we can assist you with, please do not hesitate to contact us. Our dedicated team is here to help and will be more than happy to address any further inquiries or concerns you may have. Once again, thank you for choosing our company, and we look forward to serving you again in the future. Jessica Renteria Harbor Hyundai 562-753-0179

July 31, 2023

I was not greeted by anyone when I walked in the door. No one spoke to me and told me they would be available to help. There were people milling around that could have at least what I was there for and ad More

by leahirwin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Martinez
Report | Print
Aug 01, 2023 -

Harbor Hyundai responded

leahirwin, We sincerely apologize for the bad experience you had with our team. We understand how frustrating it can be when expectations are not met, and we take this matter seriously. We assure you that addressing your concerns is of utmost importance to us. Rest assured that we have taken note of your feedback, and we are committed to resolving the issue promptly. Our team is currently reviewing your case, and we will reach out to you shortly to discuss the matter further. We value your business. Thank you for bringing this matter to our attention. We look forward to resolving the issue and restoring your trust in our team. Jessica Renteria Harbor Hyundai 562-753-0179

July 28, 2023

Polite, helpful, honest, timely, but I miss the Starbucks machine and the desk top chairs in the waiting room area More

by drcoats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo
Report | Print
Jul 28, 2023 -

Harbor Hyundai responded

drcoats, Thank you for taking the time to share your review about your recent visit to our dealership. We greatly appreciate your feedback and are delighted to hear that our service team was able to provide you with a helpful, honest, and timely experience. In regard to your mention of the Starbucks machine, we apologize for its absence during your visit. Rest assured; we understand the importance of having such amenities available to enhance your experience. We want to assure you that we are actively working on restoring the Starbucks machine, and it will be back soon. We appreciate your patience and understanding in this matter. If there is anything else we can assist you with, please do not hesitate to contact us. Our team is here to address any concerns or provide further assistance as needed. We value your business and are committed to ensuring your satisfaction. Once again, thank you for choosing Harbor Hyundai and for sharing your feedback. We look forward to serving you again in the future. Jessica Renteria Harbor Hyundai 562-753-0179

July 28, 2023

We just purchased our second vehicle from Harbor Hyundai, and the main reason we came back is James Kraft. He makes the process of buying a car very easy! More

by ladodgerfan55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kraft, Demetric Wright
Report | Print
Jul 28, 2023 -

Harbor Hyundai responded

ladodgerfan55, Thank you for your review regarding your recent visit. We greatly appreciate your time and effort in sharing your feedback. It brings us immense joy to hear that James has played a significant role in ensuring your continued patronage. We wholeheartedly agree that he is truly amazing and we are glad that he has been able to make your vehicle purchases a seamless experience. At our dealership, we strive to provide our customers with exceptional service and a hassle-free buying process. James exemplifies this commitment and we are grateful to have him on our team. Your kind words further validate our efforts in delivering a positive customer experience. If there is anything else we can assist you with, please do not hesitate to reach out to us. Our dedicated team is always ready to help and ensure your satisfaction. Once again, we appreciate your feedback and look forward to serving you in the future. Jessica Renteria Harbor Hyundai 562-753-0179

July 27, 2023

By far the best Hyundai Dealership I have ever worked with! Alfredo did everything he could to make the buying process as smooth and fast as possible. Such a great guy! I also had a chance to work with A More

by joshbaker17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dick the Used Car Manager, Alfredo Martinez, Alex Ruiz, Demetric Wright
Report | Print
Jul 28, 2023 -

Harbor Hyundai responded

joshbaker17, Thank you for taking the time to post a review on your visit. We sincerely appreciate your feedback and are delighted to hear that our team members, Alfredo, Alex, Dick, and Demetric, were so helpful during your buying experience. Their commitment to providing excellent customer service is something we take pride in. We are thrilled to have earned your business and look forward to serving your vehicle needs. If there is anything we can assist you with, please do not hesitate to contact us. Our dedicated team is here to ensure that your vehicle ownership experience is as smooth and enjoyable as possible. Once again, thank you for choosing our dealership. We value your trust and will continue to strive for excellence in meeting your expectations. Jessica Renteria Harbor Hyundai 562-753-0179

July 27, 2023

Fantastic Service! I am very thankful to Harbor Hyndai and Rodrigo Santiazo for taking care of my car and my safety. More

by afsylevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo
Report | Print
Jul 27, 2023 -

Harbor Hyundai responded

Thank you for taking the time to review your recent service visit. We greatly appreciate your feedback and are thrilled to hear that Rodrigo was able to provide you with a five-star experience. At our company, our top priority is to take care of your needs and ensure your safety on the road. Should you require any assistance or have any further questions, please do not hesitate to contact us. Our dedicated team is here to help and will be more than happy to assist you. We value your satisfaction and aim to provide exceptional service to all our customers. Once again, thank you for choosing our company for your service needs. We look forward to serving you again in the future and providing you with the same level of excellence that you have come to expect from us. Jessica Renteria Harbor Hyundai 562-753-0179

July 26, 2023

Amazing experience from walking into the door to my purchase. Met with kindness and respect. Appropriate follow up and was never pressured to make a decision. Juan, Miguel, Randy, and all were exceptio More

by Erin Jacobs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Fischer, Randy Leal, Juan Davila, Miguel Vineyard
Report | Print
Jul 27, 2023 -

Harbor Hyundai responded

Erin Jacobs, Thank you for taking the time to share your feedback on your recent visit. We greatly appreciate your review and are delighted to hear that Juan, Miguel, and Randy were able to meet your expectations with their kindness and respect. Your compliments will be passed on to them, and we are certain they will be thrilled to receive such positive feedback. Your recommendation means a lot to us, and we are grateful for your support. We are committed to providing excellent service, and we are here to assist you whenever you need help. Thank you once again for your review, and please do not hesitate to reach out to us if you have any further questions or require any assistance. Jessica Renteria Harbor Hyundai 562-753-0179

July 25, 2023

After 40 years of car ownership, I just had the best car buying experience with Mack at Harbor Hyundai. I will definitely be returning when it's time for another car. More

by jignarro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Lewis
Report | Print
Jul 26, 2023 -

Harbor Hyundai responded

Jignarro, Thank you for taking the time to provide us with your feedback. We appreciate your input and value our long-lasting relationship with you. We are delighted to hear that Mack made a difference in your buying experience. Your positive review will be forwarded to him to acknowledge his exceptional service. If there is anything we can assist you with, please do not hesitate to contact us. Our team is here to help and ensure your satisfaction. Thank you once again for your valuable feedback. Jessica Renteria Harbor Hyundai 562-753-0179

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