Harbor Hyundai

Shady Dealership. I called Harbor Hyundai about buying a used car. I spoke with Doug Van Dyck. Doug negotiated the price with me and got approval from his manager. I I called Harbor Hyundai about buying a used car. I spoke with Doug Van Dyck. Doug negotiated the price with me and got approval from his manager. I was to pay cash and there would be no lengthy paperwork. Excuse 1.) Even though Doug had 3 hours to complete paperwork, he said he would not finish and emailed saying he would do the paperwork on Friday. Excuse 2.) At the end of the day on Friday, Doug emailed stating that the manager who had approved the car amount total for $14,288 was not in the office today. I emailed back asking fi Doug had actually gotten his manager’s approval and he stated that he did get it approved for that amount. He went on to say we can do the paperwork on Monday. Excuse 3.) I emailed Doug when he was supposed to be in the office on Monday, asking if he could overnight the paperwork. Doug never responded to me on Monday. On Tuesday morning, I received an email from Doug stating that he had been ill on Monday, but that the dealership sold the used car I was interested in to someone else and it wasn’t his fault as they were losing money on the deal. His manager had made him do it. That is even more troubling as this deceit and shady business practice goes to the top. The 4.9 star reviews they receive must be padded, because I’ve seen reviews from others making this same claim. More

Very bad experience Bought a vehicle that had less than 5,000 miles on it and the engine block cracked on my way home. I have been without a car for almost three weeks. Bought a vehicle that had less than 5,000 miles on it and the engine block cracked on my way home. I have been without a car for almost three weeks. No help from Harbor Hyundai. More

Love the No Pressure approach I felt the experience I had with Habor Hyundai was very good. I worked with both Doug Van Dyck as well as Ruben Ruiz. Neither gave me any pressure and I felt the experience I had with Habor Hyundai was very good. I worked with both Doug Van Dyck as well as Ruben Ruiz. Neither gave me any pressure and were both professional. I will be recommending them to my son & his family as by November they too will be looking to replace their VW TDI. Easy Hassel-free experience! Thanks guys! :~} More

New car purchase experience I purchased a new Hyundai Sonata from Harbor Hyundai. As a previous owner of a car dealership I am always slightly skeptical when dealing with a new c I purchased a new Hyundai Sonata from Harbor Hyundai. As a previous owner of a car dealership I am always slightly skeptical when dealing with a new car dealership. My transaction was super smooth. The internet manager Leonard was a real pleasure to work with and was extremely courteous and professional. Additionally the finance girl Jodi was super professional and quick. I look forward to recommending Harbor Hyundai in the future More

Smooth Sale! Welcoming staff, helpful and friendly. Salesperson, Ken Bundy offered great information and insights that enabled us to make a good decision on our fi Welcoming staff, helpful and friendly. Salesperson, Ken Bundy offered great information and insights that enabled us to make a good decision on our first car purchase, so we went back to him again for our 2nd car buy!! No pressure just straightforward pricing, great discounts and wonderful warranty. Such a feeling of relief! And he even got us a very fair trade in price for our old Toyota. We love this dealership and appreciate Teds professionalism. Our go-to guy now 😄 More

Sales Assistance The folks at Harbor Hyundai went out of their way to help find and deal for the vehicle I had been looking for for sometime, and unable to locate on m The folks at Harbor Hyundai went out of their way to help find and deal for the vehicle I had been looking for for sometime, and unable to locate on my own. More

Best car buying experience ever Absolutely the best experience buying a car ever! These guys are great. No pressure, easy to talk to. It is apparent they want repeat customers and Absolutely the best experience buying a car ever! These guys are great. No pressure, easy to talk to. It is apparent they want repeat customers and they treat you like a person. Can't say enough. Tyler couldn't have made it any easier if he wanted to. Will be buying from this place for the rest of my car buying days I can see that already. Not enough words in the english language to express how satisfied my wife & I were of the experience. More

Returning customer, continued to be very satisified The sales and service team at Harbor Hyundai are excellent. I purchased a Hyundai Elantra for my daughter in 2009 and just bought a Elantra GT for my The sales and service team at Harbor Hyundai are excellent. I purchased a Hyundai Elantra for my daughter in 2009 and just bought a Elantra GT for myself. She has been extremely happy with her car (after an accident she was in the market for another car and returned to Harbor Hyundai and bought another Elantra). I am very happy with James Kraft who has assisted us with these purchases. He is helpful, very responsive to all questions, etc. and very knowledgeable about the vehicles. I would highly recommend James and this dealership for anyone in the market for a good car at an extremely reasonable price. More

Excellent Service Very professional and organized. Comfortable and clean waiting room with water, coffee and snacks. , good service and always meet time estimate f Very professional and organized. Comfortable and clean waiting room with water, coffee and snacks. , good service and always meet time estimate for length of wait. . More

Small details I have grown accustomed to the outstanding Service Department at Harbor. Jake's attention to small details always impresses me. I appreciate his hon I have grown accustomed to the outstanding Service Department at Harbor. Jake's attention to small details always impresses me. I appreciate his honesty, and I trust his judgment in servicing my vehicle. Thank you, Jake! More