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Harbor Hyundai

Long Beach, CA

4.8
4,958 Reviews

3720 Cherry Ave

Long Beach, CA

90807

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4,958 Reviews of Harbor Hyundai

April 14, 2022

Excellent sales staff provided an easy purchase experience at competitive price. Straight forward. Clear communications. Ken B delivers! More

by 22TucsonHEV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bundy
Apr 17, 2022 -

Harbor Hyundai responded

Thank you for the kind words about our staff. We are glad the process to purchase your vehicle was easy and that the pricing was competitive. This is what we work hard for. Ken is great at what he does. Thanks for your business. Michelle Pitman

April 14, 2022

I had an appointment at 1. 30 for an issue that would take 5 minutes to check. I still had to wait hours. I pay a lot of money for Platinum extended warranty and my issue was no More

by pellehillstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Bumacod
Apr 17, 2022 -

Harbor Hyundai responded

I am so sorry about your negative experience. I can assure we care about more than money. Our business is built on the core value that everything stops for the customer. I understand that sometimes we miss the mark. I would like to hear more about your experience. You can reach me at 562-753-0178 or at mpitman@harbor-hyundai.com. Michelle Pitman, Chief Operating Officer

April 13, 2022

Quick and easy with Jimmy, the finance took a bit longer but in the end I got the car I wanted and I’m VERY happy with my 2022 Tucson More

by Frida s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Lee
Apr 17, 2022 -

Harbor Hyundai responded

We are continually working to improve our process to make sure we are doing our very best to serve our customers. Thank you for the feedback. We have made new changes even this past week to improve the efficiency of the sales and finance process. Thanks for being patient with us. We appreciate your business and are so glad to hear that you are VERY happy with your new Tucson. Michelle Pitman

April 13, 2022

Very smooth and quick transition, Jack is the man to ask for if you want the same experience!!!!!!!! More

by Petelefty22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Duty
Apr 17, 2022 -

Harbor Hyundai responded

Jack is the man and we are glad you felt well taken care of with a smooth and quick process. We are always looking for ways to improve and become even better. We appreciate your business. Michelle Pitman

April 12, 2022

James our sales person was good along with his peers and leadership. Everyone was very helpful and extended their assistance. More

by phoan236
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James (SALES), Juan Davila
Apr 17, 2022 -

Harbor Hyundai responded

We work as a team so we are glad you felt well taken care of by James and everyone. We appreciate you choosing Harbor Hyundai. Thanks for the review. Michelle Pitman

April 12, 2022

I am a first time buyer and I couldn't have asked for better service. I was nervous to go to a dealership but James was AMAZING and made me so comfortable. All around GREAT service! I would highly recom More

by maxine.oceguera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kraft
Apr 17, 2022 -

Harbor Hyundai responded

It can feel overwhelming to go to a dealership especially for a first time buyer. We are continually looking for ways we can improve our environment to make sure everyone who walks through our doors feels like an honored guest in our home. We feel we have built something special so we love when our customers notice. I am so glad you felt comfortable and that James took great care of you. It was a pleasure to meet you Maxine. Hope you are loving your new Hyundai more and more everyday. Michelle Pitman

April 11, 2022

We really enjoyed working with Randy. We had researched the car we wanted and Randy was very helpful in answering our few remaining questions. He also went the extra step to assist us i More

by tkearney562
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Leal
Apr 17, 2022 -

Harbor Hyundai responded

Thanks for the review of your experience with Randy. We appreciate you noticing the great job Randy did in helping you with your vehicle. We appreciate your business. Michelle Pitman

April 10, 2022

I went to Harbor Hyundai knowing the car I wanted. Alfredo and Leonard gave me the confidence to buy what I wanted and deserved. Thank you both for not trying to sell me a different car and letting me More

by mr.mikedavis44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard Fischer, Alfredo Martinez
Apr 17, 2022 -

Harbor Hyundai responded

No mistakes. We only want customers who drive off the lot happy. We build our business off repeat customers and referrals by making sure our customers are happy with their decision past the purchase. Thank you for choosing Harbor Hyundai and for allowing Leonard and Alfredo to serve you. Michelle Pitman

April 10, 2022

Good experience. Sales person was patient and helpful. I left very happy with my purchase. I’d recommend working with harbor on a purchase of a car. More

by pricolos.couver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Zipagang, Leonard Fischer
Apr 17, 2022 -

Harbor Hyundai responded

We only want customers who drive off the lot happy so we are glad you left happy. We build our business off of repeat customers and referrals so thank you for recommending Harbor Hyundai. Thank you for choosing Harbor Hyundai and for allowing Leonard and Paul to serve you. Love hearing that they were patient and helpful. Michelle Pitman

April 10, 2022

Jack was great to work with, super friendly and really made you feel like he was in your corner. Really made sure we were comfortable with the purchase from the moment we drove on the lot until we drove o More

by steveyshim
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Duty
Apr 17, 2022 -

Harbor Hyundai responded

Jack is a friendly guy and he is alway working for his customers. We always want our customers to make a decision that is best for them. Our Moto is "No Sharks On The Showroom". We don't hire pushy sales people because we want an atmosphere where the customer feels heard and seen without pressure to purchase. Thanks for choosing Harbor Hyundai. Michelle Pitman

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