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Harbor Hyundai

Long Beach, CA

4.8
4,958 Reviews

3720 Cherry Ave

Long Beach, CA

90807

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4,958 Reviews of Harbor Hyundai

March 21, 2022

Mike, Thank you for always going out of your way to find us a car that we can enjoy and love and thank you for always working with us and for providing us with a deal that works best for our budget. Th More

by robch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Casalegno
Mar 25, 2022 -

Harbor Hyundai responded

Rob, on behalf of Mike and our entire team, thank you for your business. We are glad you were able to find the car you wanted that fit your needs and budget. We build our business on repeat customers so thank you for making Harbor Hyundai your choice when shopping for a new car. We hope to see you on the service drive for your vehicles maintenance. Michelle Pitman

March 19, 2022

Their customer services is great. They're able to meet all my car needs on time and professionally. More

by Pamela N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jones
Mar 19, 2022 -

Harbor Hyundai responded

We love hearing that we met the mark in taking care of your vehicle needs and that it was done in a timely and professional manner. We are always working to improve our customers experience. Michelle Pitman

March 19, 2022

Julio was kind, honest, and did not attempt to upsale me on any car. He answered all my questions-even on his day off. More

by Rach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Cajas
Mar 19, 2022 -

Harbor Hyundai responded

Thanks for taking the time to leave a review for Julio and your experience at Harbor Hyundai. We love hearing that our team is delivering our no-pressure experience for our customers. Thanks for your business. Michelle Pitman

March 19, 2022

Not the typical car buying experience. Jose was extremely easy to work with. There was no pressure. "What would it take to get you into this car today?" He showed us what we wanted to see More

by mpollinger32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis
Mar 19, 2022 -

Harbor Hyundai responded

We are happy to hear that your experience with Jose was great and that you experienced our no pressure environment. Love hearing that you are "happy with the whole car buying experience". Thank you for choosing Harbor Hyundai. Michelle Pitman

March 18, 2022

Starting with Julio’s greeting, everything was casual and no pressure. Julio showed me each model I asked about and was very pleasant. More

by gerardcell2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Cajas
Mar 19, 2022 -

Harbor Hyundai responded

Love seeing all these great reviews coming in for Julio about his causal and pressure-free sales process. It is so important to us that our customers have a great experience. Thanks for choosing Harbor Hyundai. Michelle Pitman

Mar 20, 2022 -

gerardcell2010 responded

Didn’t expect to purchase a vehicle- just wanted to see it in person. Julio was so accommodating and helpful that I was inspired to do it and not wait. From his first interaction all the way through to the finance manager, it was a wonderful experience! Thanks to Harbor Hyundai!

March 18, 2022

Worst experience ever at this dealer ship starting with the consultant Jake fist of all I took my car for some recalls which I left till 5 when I came back before I let or drove out the lot I notice my ra More

by Velascoalma36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Bumacod
Mar 19, 2022 -

Harbor Hyundai responded

Hi there. I am so sorry to hear about your experience. I will be discussing this with Miquel next week. Your feedback is important to us. We truly do care about our customers and anything less than a 5-Star experience is unacceptable. We work hard to create an environment that provides our guest with the service they deserve. I am glad you were able to meet with Miguel (our Fixed Operations Director) and that he took care of your issue. Based on his follow-up with you we would like to ask you to reconsider your 1-Star Review. If you feel we still deserve it we understand. If there is anything I can do or if you would like to discuss this with us further you can reach me at mpitman@harbor-hyundai.com or 562-326-0178. Again, please accept our apology. Michelle Pitman, Chief Operating Officer

March 18, 2022

Very pleasant and all very helpful. Made our shopping very hassle free. I would recommend them to friends. More

by Happy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Cajas
Mar 19, 2022 -

Harbor Hyundai responded

Love hearing you had a "hassle free" experience with Julio at Harbor Hyundai. The greatest compliment is our customers being willing to recommend us to their friends and family. We build our business off of referrals. Thank you for your business. Michelle Pitman

March 17, 2022

Very friendly and professional staff. They will work with you to get you scheduled for an appointment. More

by marykeller929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jones
Mar 19, 2022 -

Harbor Hyundai responded

Thank you for choosing Harbor Hyundai to service your vehicle. We appreciate your business and your review. Michelle Pitman

March 16, 2022

My experience with Harbor Hyundai was great. I brought my Hyundai because it stalled and check engine light was flashing. They ran a diagnostic and going out the engine was no good anymore. Scot More

by Lalo121420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jones
Mar 19, 2022 -

Harbor Hyundai responded

Love hearing how the extended warranty took care of your car issues. We are glad to hear your vehicle is back up and running. Thanks for taking the time to give us a review and for your business. Michelle Pitman

Mar 19, 2022 -

Lalo121420 responded

I’m so glad it was taken care through warranty. Thank you for taking care of me. Your team is great to work with.

March 16, 2022

Professional, friendly, and honest! Julio was a pleasure to do business with. No pressure, no intentionally confusing numbers games, etc. Without hesitation I would refer Julio to anyon More

by Greg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Cajas
Mar 19, 2022 -

Harbor Hyundai responded

Thanks for the shout out for Julio. We love when our customers acknowledge our pressure-free car buying process. We appreciate your business and the time you took to leave a review. Michelle Pitman

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