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Hardin Buick GMC - Service Center

Anaheim, CA

4.7
696 Reviews

696 Reviews of Hardin Buick GMC - Service Center

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June 10, 2023

Attractive, clean, welcoming and a great location right of the 57 freeway in Anaheim with great service More

by eolson530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Morgan
Jun 14, 2023 -

Hardin Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Hardin Buick GMC Team

June 09, 2023

I am so pleased with the prompt service and courtesy that I received. I will be back😇😇😇 More

by Diane Hara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Hardin Buick GMC responded

Your great feedback truly made our day, Diane! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Hardin Buick GMC Team

June 08, 2023

Pleasant people in the department. No one tried to oversell me on extra work. Fair prices. More

by gishra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Hardin Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Hardin Buick GMC Team

June 08, 2023

Appointment and service was on time wish they would wash car afterward but still 5 star More

by Fntiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Hardin Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Hardin Buick GMC Team

June 08, 2023

The customer service at Hardin Buick from the two service advisors that I spoke to to the front desk where I paid the bill was above and beyond excellent I actually had called another dealer closer to me to More

by rsamora2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Jun 08, 2023 -

rsamora2018 responded

The customer service at Hardin Buick from the two service advisors that I spoke to to the front desk where I paid the bill was above and beyond excellent I actually had called another dealer closer to me to get this problem fixed and they were so dismissive and rude I drove the extra 25 miles to harden because they were warm concerned, receptive, and provided excellent service highly recommend them to anyone looking for a GMC authorized dealer to get their vehicle serviced

June 08, 2023

They were very professional and were able to finish my truck service in a timely manner. More

by felipeserranosr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Hardin Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Hardin Buick GMC Team

June 01, 2023

As discussed, my paperwork doesn’t reflect the extra protection that’s needed after the fender was repaired. That should have been reflected on the paperwork from Hardin More

by jgraniello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Hardin Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Hardin Buick GMC Team

Jun 05, 2023 -

Hardin Buick GMC responded

Joshua, We will gladly provide you with whatever documentation you are seeking concerning the repairs performed by Fix Auto Body. All of their work comes with a lifetime guarantee to the customer. I believe what is reflected on your invoice does indicate that Fix Auto body who performed those repairs for us and that invoice is sufficient to secure that arraignment, however, if you need a more detailed description, we can provide that for you. Please reach out to me at 714 533 1012 extension 422. Walter Cadman Service Director

June 01, 2023

Service is always good, the only thing is I always have to be the one calling to find out if my truck is done. Instead of you calling me especially if you give me an eta and it takes longer than you told m More

by jeffgaulrapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Hardin Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Hardin Buick GMC Team

May 30, 2023

They have a nice drop off system for after hours and we’re able to take care of my issue and communicated well. More

by tgjsemerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name
Jun 02, 2023 -

Hardin Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Hardin Buick GMC Team

May 30, 2023

Hardin’s service and billing Dept. never disappoint and provide excellent customer service. Thank you More

by decrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Edelman
Jun 02, 2023 -

Hardin Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Hardin Buick GMC Team

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