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Hardin Buick GMC - Service Center

Anaheim, CA

4.7
711 Reviews

711 Reviews of Hardin Buick GMC - Service Center

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June 08, 2023

The customer service at Hardin Buick from the two service advisors that I spoke to to the front desk where I paid the bill was above and beyond excellent I actually had called another dealer closer to me to More

by rsamora2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Jun 08, 2023 -

rsamora2018 responded

The customer service at Hardin Buick from the two service advisors that I spoke to to the front desk where I paid the bill was above and beyond excellent I actually had called another dealer closer to me to get this problem fixed and they were so dismissive and rude I drove the extra 25 miles to harden because they were warm concerned, receptive, and provided excellent service highly recommend them to anyone looking for a GMC authorized dealer to get their vehicle serviced

June 01, 2023

As discussed, my paperwork doesn’t reflect the extra protection that’s needed after the fender was repaired. That should have been reflected on the paperwork from Hardin More

by jgraniello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Hardin Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Hardin Buick GMC Team

Jun 05, 2023 -

Hardin Buick GMC responded

Joshua, We will gladly provide you with whatever documentation you are seeking concerning the repairs performed by Fix Auto Body. All of their work comes with a lifetime guarantee to the customer. I believe what is reflected on your invoice does indicate that Fix Auto body who performed those repairs for us and that invoice is sufficient to secure that arraignment, however, if you need a more detailed description, we can provide that for you. Please reach out to me at 714 533 1012 extension 422. Walter Cadman Service Director

June 01, 2023

Service is always good, the only thing is I always have to be the one calling to find out if my truck is done. Instead of you calling me especially if you give me an eta and it takes longer than you told m More

by jeffgaulrapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Hardin Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Hardin Buick GMC Team

May 30, 2023

They have a nice drop off system for after hours and we’re able to take care of my issue and communicated well. More

by tgjsemerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name
Jun 02, 2023 -

Hardin Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Hardin Buick GMC Team

May 30, 2023

Hardin’s service and billing Dept. never disappoint and provide excellent customer service. Thank you More

by decrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Edelman
Jun 02, 2023 -

Hardin Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Hardin Buick GMC Team

May 26, 2023

Great service! So polite and friendly staff, I definitely would recommend this location for all your car buying and car service needs! More

by Rodriguezisabelr18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealer Rater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Hardin Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Hardin Buick GMC Team

May 24, 2023

Jeff is the most efficient and knowlegeable service agent at Hardin GMC, I bring all my vehicles here and am always very pleased with the sevice, Excellent completely satisfied with their attention and servi More

by m.mendez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dealer Rater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Morgan
May 30, 2023 -

Hardin Buick GMC responded

We cannot thank you enough for your wonderful review of Hardin Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Hardin Buick GMC Team

May 20, 2023

Would recommend as usual. Been a long time customer. Great dealer. Friendly and always keeping you informed More

by TBURDETTE637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dealer Rater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Haro
May 24, 2023 -

Hardin Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Hardin Buick GMC Team

May 18, 2023

Very polite and nice response from them was great service was in a timely manner would have problem recommending them More

by edkilgore19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Hardin Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Hardin Buick GMC Team

May 13, 2023

The staff and customer services are always helpful. I always appreciate the updates as I am waiting for my vehicle. More

by Rmganaheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Woody Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Fernando, John Morgan
May 17, 2023 -

Hardin Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Hardin Buick GMC Team

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