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Hardin Buick GMC - Service Center

Anaheim, CA

4.7
694 Reviews

694 Reviews of Hardin Buick GMC - Service Center

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December 27, 2022

Quick and showed concern for my time and car issues. Appreciate how I’m treated at Hardin Buick. More

by cindynew34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Hardin Buick GMC responded

Thank you for this amazing review and for your kind words! We really appreciate your business and look forward to working with you again. Sincerely, Hardin Buick GMC Team

December 23, 2022

Service department waiting area is always so comfortable that you don’t mind waiting. Service writers are always pleasant More

by richard.edwards897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Dec 29, 2022 -

Hardin Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Hardin Buick GMC Team

December 15, 2022

While on a road trip, my Yukon needed an oil change. Scheduling the service was very easy online and the service experience was very good. The service advisor made sure I was in and out quickly which I More

by lrconn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Hardin Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Hardin Buick GMC Team

December 13, 2022

Hardin GMC is a great dealership and they are looking out for the customer and making sure all of the needs are met. More

by eeyorenanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Hardin Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Hardin Buick GMC Team

December 10, 2022

Wait was long, prices were outrageously higher and service sucked. They didn’t even want to wash my car. Awful! More

by zeinabetts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walter Cadman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Hardin Buick GMC responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Sincerely, Hardin Buick GMC Team

December 07, 2022

Hardin is always dependable. I dropped my truck off for an oil change and tire rotation. They took good care of me and the complimentary wash made my truck look great! This truck More

by dmartincnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Eddleman
Dec 12, 2022 -

Hardin Buick GMC responded

We're glad to hear that you are consistently impressed with the service we offer here at Hardin Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Hardin Buick GMC Team

December 06, 2022

They delivered the car on time, also sean keep me informed all the time about the process. The counter ladies very polite and helpful More

by fmorales7170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 09, 2022 -

Hardin Buick GMC responded

Thank you so much for this excellent feedback! Sincerely, Hardin Buick GMC Team

December 04, 2022

The person I talked to was friendly and took care of all of the problems I had and called me as soon as it was done More

by TWOGROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Fernando
Dec 07, 2022 -

Hardin Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Hardin Buick GMC Team

December 04, 2022

Shawn was awesome Great service! !! Car was done when they promised . Everyone was very helpful. More

by scotthegedus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Hardin Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Hardin Buick GMC Team

November 26, 2022

bad service, person in charge of service didnot give a time frame of when my pick up will be reapair. i had to paid towing truck to take my pick up to other shop. which they fixed on one day. and on your More

by yahairaplf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
williams
Nov 29, 2022 -

Hardin Buick GMC responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, Hardin Buick GMC Team

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