Hardin Buick GMC - Service Center

Not enough appointments 2 to 3 week wait service upset & rushes with a 3:30 pm appointment says Department closes 4 pm rushes with a 3:30 pm appointment says Department closes 4 pm More

The staff is friendly, they always keeps you updated and they treat you like family. They are always a pleasant to speak with they treat you like family. They are always a pleasant to speak with More

I always have good service when I come to the dealership couldn’t ask for a better dealership I get right in and get right out couldn’t ask for a better dealership I get right in and get right out More

Friendly advisors kept me apprised of vehicle progress. Dealership is clean, bright and conducive for sales and service. Dealership is clean, bright and conducive for sales and service. More

Pleasant, timely, efficient. The staff were very friendly and helpful. It was a very pleasant environment. The staff were very friendly and helpful. It was a very pleasant environment. More

Was done very quick even my truck was washed I definitely coming back to service my truck again coming back to service my truck again More

Fri 2/4: Had to order parts for repair; “I’ll call when they come in on Monday”. I called late Monday 2/7. “Yeah, they’re here I just got sidetracked and forgot to call you. “ Had he called as promised, we they come in on Monday”. I called late Monday 2/7. “Yeah, they’re here I just got sidetracked and forgot to call you. “ Had he called as promised, we could have got the car in and fixed that day. Next available appt was OVER A WEEK later. No choice, since parts were in and paid for, so I took it.. Brought it in on time on 2/15 at 7:30, name was on board. Got a look like I was some sort of alien. Finally pulled up record, “OK, It’ll be ready in four hours.” I called at 2:30 (7 hrs later), “Almost done, give us an hour. I’ll call you.” Finally got a call at 4:15 to come get it “Remember, we close at 5:15.” Rushed out and got there at 5:00. Seems to work OK, but the whole experience was not up to the standard Hardin has set for the last 15 years I’ve been bringing my cars in. More

Was not greeted from anyone when l checked in. No customer service from other sales agent. However, Jeff was nice and professional. customer service from other sales agent. However, Jeff was nice and professional. More

The service team was outstanding. They kept me informed kn my rrpair and completed everthing on time kn my rrpair and completed everthing on time More

Good detailed explanation about issues with car. Would be better if provided status updates every hour. be better if provided status updates every hour. More