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Hardin Buick GMC - Service Center

Anaheim, CA

4.7
693 Reviews

693 Reviews of Hardin Buick GMC - Service Center

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May 04, 2021

Dependable, friendly, so easy to deal with, always works with us for scheduling and pickup of the car.Always accomadating and very easy to understand explanations More

by hollybailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in service
May 06, 2021 -

Hardin Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Hardin Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Hardin Buick GMC Team

May 03, 2021

Jesse and Technician Fernando conducted a thorough examination and testing of my front camera and came up with the conclusion that it needed replacement. This was much more professional and "comforti More

by gotte
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Negrete and Fernando Rogel-Nava
May 06, 2021 -

Hardin Buick GMC responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Hardin Buick GMC and we look forward to your continued business! Sincerely, Hardin Buick GMC Team

May 03, 2021

It was a nice experience because my oil change was done with out waiting a lot.The person that helped me was Chris.Thanks for your prompt service. More

by Silva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris from service department
May 06, 2021 -

Hardin Buick GMC responded

Silva, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Hardin Buick GMC Team

April 29, 2021

Jeff is awesome. Always willing to go above and beyond to figure things out. Explains everything thoroughly. Regardless of outcome, I appreciate the service he provides More

by loanofficer1606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Yanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dealer Rater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Morgan
May 04, 2021 -

Hardin Buick GMC responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Hardin Buick GMC Team

April 29, 2021

Not happy with the service I went in for first oil change. When I came back home I parked my truck on the driveway. Few days later I want to drive my truck and I notice oil leak The technician forg More

by mejiavgt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce DeLoye
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Hardin Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, Hardin Buick GMC Team

April 27, 2021

Very nice dealership. Helpful, friendly, clean, comfortable. I do not have twenty five words to write. This is not something I appreciate from General Motors. More

by terri.l.edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica , Josh
Jun 04, 2021 -

Hardin Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Hardin Buick GMC Team

April 27, 2021

I felt well taken care of and my car was fixed as promised. My services adviser communicated well with me and kept me informed. Thank you. More

by Corenel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 30, 2021 -

Hardin Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Hardin Buick GMC Team

April 24, 2021

The Service Writers are always friendly, answer my questions or concerns and get me in and out in a timely manner. Dealership is clean and take precautions given our current situation. More

by mickeya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse and Sean
Apr 27, 2021 -

Hardin Buick GMC responded

Mickey, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Hardin Buick GMC Team

April 23, 2021

Work was done on time at a reasonable cost. Hardin discovered a problem and sent me a video and asked for directions. Was able to have the problem fixed satisfactorily. More

by bcwatts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith (?)
Apr 27, 2021 -

Hardin Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Hardin Buick GMC Team

April 15, 2021

Service Dept: Great service, very accommodating. Listens and addresses customer questions and/or concerns. Sales: Great experience, honest salesperson. Awesome Silverado! I would recommend it More

by Chev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Negrete
Apr 19, 2021 -

Hardin Buick GMC responded

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Hardin Buick GMC Team

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