692 Reviews of Hardin Buick GMC - Service Center
Great customer service Sean is very helpful and provides great customer service. He sent us videos of the issue on my Car. Before we could ask if the warranty would cover he Sean is very helpful and provides great customer service. He sent us videos of the issue on my Car. Before we could ask if the warranty would cover he had already made calls to get it covered. Thanks Sean for always going above and beyond. More
Service writers are great as well as the mechanics. I live about 4 blocks from another dealership. I will not take my GM vehicles there. Service writers seem to look for reasons they can not or will not I live about 4 blocks from another dealership. I will not take my GM vehicles there. Service writers seem to look for reasons they can not or will not attend my issue. The mechanics all seem young and in training. This does not happen at Hardin where my issues are investigated and fixed. More
Very helpful, friendly, and fast service I initially called and spoke to Walt over the phone. He was very helpful and scheduled my appointment to drop my car off that same day. Early the next I initially called and spoke to Walt over the phone. He was very helpful and scheduled my appointment to drop my car off that same day. Early the next day, Sean was able to inform me of all the necessary repairs, which included replacing my radio controls. I was then informed that it would take 3-5 days for them to get the necessary parts, but they were able to expedite it at no extra charge, and my car was ready the next day! They kept me informed through the entire process via text message. The whole process was quick and easy thanks to their hard work. More
Years of amazing!!! I could never ask for anything more from a service center. Jessie is always sooooo very helpful and honest. He is also very accommodating. I’m able to I could never ask for anything more from a service center. Jessie is always sooooo very helpful and honest. He is also very accommodating. I’m able to drop my car in the evening for service early the next morning and as a busy professional and mother of 6 that really helps the day go smoother. Can’t trust any one else with our vehicles ever! Thank you Jessie! More
oil change there was great communication with the person handling my vehicle and letting me know that everything was in good condition. also letting me know the there was great communication with the person handling my vehicle and letting me know that everything was in good condition. also letting me know the cost of my oil change and when my car was ready More
Good Dealer Service Center Hardin Buick GMC Service Center is a good place to take your car for repairs. They were very efficient during the check in process and made me aware o Hardin Buick GMC Service Center is a good place to take your car for repairs. They were very efficient during the check in process and made me aware of when they would advise me about what was required. They followed through later in the day and completed the repair the next day. Overall I was very satisfied with the repair and the cost. I would recommend this dealer. More
Very helpful staff My reward points expired and 3 people all teamed up to figure out how to get them back for me. Took some effort but they were able to get it handled! My reward points expired and 3 people all teamed up to figure out how to get them back for me. Took some effort but they were able to get it handled! Very helpful! More
SPAMMING Don't use this dealer because they send you spam texts. They sent me spam texts. Don't use the Steeler they will drive you crazy with advertising Don't use this dealer because they send you spam texts. They sent me spam texts. Don't use the Steeler they will drive you crazy with advertising More
Motor Issue Had a noise coming out of my motor and it was determined that the camshaft was bad. Found out after the fact that #7 lifter went bad which caused the Had a noise coming out of my motor and it was determined that the camshaft was bad. Found out after the fact that #7 lifter went bad which caused the damage to the camshaft. Motor was replaced. Walt Camden was very instrumental in helping me with the extended warranty concerns that I had. More
Satified Repeat Customer Hardin GMC has been my choice of service centers since I purchased my vehicle from them in 2004. The service department continues to provide excellent Hardin GMC has been my choice of service centers since I purchased my vehicle from them in 2004. The service department continues to provide excellent customer service in the most professional manner, as well as, suggesting expert advice on preventative maintenance. During my recent visit, Jesse Negrete displayed confidence and certainty identifying the problems with my vehicle. His knowledge and expertise gave me comfort that the service provided would be exercised with the best of care. I truly appreciate the discount that was applied to my bill for being veteran. The Hardin team is exceptionally knowledgeable in their duties. Thank you. Mr. Anderson More