Hardin Buick GMC - Service Center

From the first phone call I had inquiring about the vehicle I Purchased I had a great experience. I called and spoke to Russell, first off he was very professional, extremely knowledgeable and had grea vehicle I Purchased I had a great experience. I called and spoke to Russell, first off he was very professional, extremely knowledgeable and had great customer service. He took the time to explain and be fully transparent with over the phone which made me decide to go into the dealership to try and work out a deal. Once I got there he was once again very professional, extremely polite and hospitable showing me around the dealership before we sat down to get into the numbers for the purchase. Everything he had quoted me over the phone was exactly that no hidden fees, costs or anything of the sort. Very straight forward in fact he actually saved me some extra money with a Costco membership deal they were running. It was truly a breath of fresh air dealing with Russell. Now moving on to finance my experience continued. We met with Talia and let me tell you she was a delight to work with as well. Everything straight forward to pushy sales approach explained all the extended warranties and packages and even advised me on the ones to not get. Talia was very patient, professional and polite took the time to answer all my questions and make sure I was comfortable with the decisions I was making. I was overall extremely pleased and stratified with the staff and level of customer service from HARDIN BUICK GMC. I will always remember this experience and will think of this dealership first when I or someone in my family is looking to purchase our next vehicle. More

Needed my transmission looked at on my 2023 Sierra, they had me bring it in two days before Christmas and were able to replace the faulty part and get the car back to me the day after Christmas. Excellent had me bring it in two days before Christmas and were able to replace the faulty part and get the car back to me the day after Christmas. Excellent service from their service department. More

Good repairs, but last 2 times they said truck is just out the wash and it was not washed. out the wash and it was not washed. More

Horrible service. Always makes mistakes and I have to return my car. I have no other car and this back and forth costs me my job. Always makes mistakes and I have to return my car. I have no other car and this back and forth costs me my job. More

Jesse in service is does a great job for your dealership. Very professional in every way! Very professional in every way! More

Professional, and showed care and compassion towards the customer and working with them to solve the problem! customer and working with them to solve the problem! More

Harding Buick GMC has the best service center. It is the only thing that keeps me as a patron to this dealership. It is the only thing that keeps me as a patron to this dealership. More

The service department was great as usual. They solve the problems and offer suggestions and get it done in a timely manner. An improvement is needed when an advisor is absent for any length o They solve the problems and offer suggestions and get it done in a timely manner. An improvement is needed when an advisor is absent for any length of time as their files are not available to the others, and I have a solution. Walter can call me and i would be happy to discuss. Thumbs up to the team!! More

I recommend Justin to help with Customer Care, he's very honest and very courteous honest and very courteous More

They were friendly, knowledgeable, timely, and did a excellent job with my scheduled appointment. was in and out smoothly and quickly excellent job with my scheduled appointment. was in and out smoothly and quickly More