Hare Chevrolet

Recall on car I had to take my car back in for another recall. Getting told via phone was nice . It was nice that my service tech knew to contact me I had to take my car back in for another recall. Getting told via phone was nice . It was nice that my service tech knew to contact me More

Amazing Experience My experience at the dealership was like none other. There receptionist was very delighted to assist. Bobby Howard has phenomenal sales experience. Th My experience at the dealership was like none other. There receptionist was very delighted to assist. Bobby Howard has phenomenal sales experience. Thanks guys!!! I love my new Nissan More

Service Took car in for oil change. Todd Heck was very professional and knowledgeable I will definitely bring my vehicle back in the future for service. Took car in for oil change. Todd Heck was very professional and knowledgeable I will definitely bring my vehicle back in the future for service. More

Horrible experiences multiple times Let me start off saying that I understand how buying a used car works. It is an as-is sale. With that out of the way I'll share my negative and positi Let me start off saying that I understand how buying a used car works. It is an as-is sale. With that out of the way I'll share my negative and positive experiences with Hare. a few years ago, we were looking for a replacement for our Traverse. We decided that downsizing was in our best interest and we found a really nice Grand Prix GXP on their used lot. My wife went in and test drove it, liked it, and asked me to look at it as well. I called them to verify the car was available still, drove to their lot, test drove it, then said I wanted to buy it. I was met with "We have a deposit on the car already". Total waste of our time. Rather than tell me this upfront, even if it happened between the time I called and when I got there, they of course wanted to sell me something else on their lot. Fast forward a few years. I decided to not let the sales experience affect using them for service. I took in my Pontiac G8 for an alignment and steering issue. They diagnosed the issue and I declined the repair as the parts needed were about $500 with a total bill of right near $1000. I asked if I could just call in a week or two later to have them order the part when I was ready and they were more than accommodating. I called in that next week, they ordered the parts and called me when they were available. I took my car in for the service and they completed it fast and without any issues. Kudos to the service team who worked on it. I had such a great experience with service I decided to give sales another shot because they had a Cadillac CTS-V on their lot for a decent price and I had been looking at them casually for a while. Bought the car without issues, but immediately after driving off the lot, I noticed a weird noise from the rear of the car. Rather than turn around, I thought that it may be normal due to the fact I was not used to the car and it may be a normal noise. I was mistaken and totally admit that I should have just taken it back. I took it to a Cadillac dealer where it has sat for 6 weeks waiting on a new rear differential. I went back to Hare to discuss the issue with them. They sent out the sales manager, not sure why since the service department really are the ones who dropped the ball on this, but whatever, I spoke with him and listened as he blamed GM, Cadillac, the actual car, then me directly(I assume because I didn't bring it to them). In the end, I got no apology, god forbid they admit any fault, and only received a few parting sarcastic "Have a nice day" comments from him. All I really wanted was an apology and a yes "we missed that, we will do better in the future". Instead I got the typical crook dealership blame game and excuses. Lesson learned a few times over I suppose. I should have stuck with my original experience and never set foot on their lot again. More

Oil Change + I went for a routine oil change, they also washed my car well, and performed a mini detail cleaning free of charge because I was less than pleased la I went for a routine oil change, they also washed my car well, and performed a mini detail cleaning free of charge because I was less than pleased last visit. They exceeded my expectations on this visit. My car looked like brand new inside and out, and they went over everything with me and made sure I was happy and had no questions or issues. More

Service with a smile I purchased my car new in 2012 and have consistently received excellent service from the entire staff at Hare! I will continue to be a loyal customer I purchased my car new in 2012 and have consistently received excellent service from the entire staff at Hare! I will continue to be a loyal customer of Hare sales and service. More

Service After another dealership "fixed" my car I brought my car into Hare and they diagnosed and repaired the issue and apologized for the inconveniences. Pr After another dealership "fixed" my car I brought my car into Hare and they diagnosed and repaired the issue and apologized for the inconveniences. Provided a rental car while my car was unavailable and inspected my car for anything else that may affect the future needs of my car. Jeremy was honest in his estimate and communicated well with every step of the repairs. More