Hare Honda
Avon, IN
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I was completely disrespected by the sales rep. He hung up on me during a call the day after the sale. Buyers remorse! The guy smelled like a dirty ashtray, rushed through everything after reminding me it up on me during a call the day after the sale. Buyers remorse! The guy smelled like a dirty ashtray, rushed through everything after reminding me it was near closing time. This guy offered no professional courtesy. I don't regret buying the car. I regret buying it from him and Terry Lee Honda. More
I purchased a new car with a trade-in and received both a good price for the new car and a good price on the trade-in. Service was quick and thorough. Attitude was friendly and helpful. good price for the new car and a good price on the trade-in. Service was quick and thorough. Attitude was friendly and helpful. More
Will be contacting Robert on next vehicle purchase next year. Thanks Robert! You are a great sales representative to work with! Ralph and Alana McKenzie year. Thanks Robert! You are a great sales representative to work with! Ralph and Alana McKenzie More
I decided to look at a CRV and John Crider assisted me and ended up with a great Honda Accord. He was so patient and delivered the right amount of force I needed. It hasn't sold yet but I know I will be and ended up with a great Honda Accord. He was so patient and delivered the right amount of force I needed. It hasn't sold yet but I know I will be back to work with only John Crider. He has the patience, knowledge and is the complete package. Terry Lee Honda is priviledge to have such an asset on their team More
Awesome experience, needed new car but was unable to visit dealership physically in time frame available. I was able to complete the transaction via phone calls and emails to my complete satisfaction. visit dealership physically in time frame available. I was able to complete the transaction via phone calls and emails to my complete satisfaction. More
We bought a 2010 Honda Odyssey from Robert III last weekend. He showed us a couple different Odysseys’. He was knowledgeable and pleasant to deal with. We drove up from Louisville because Indy had a weekend. He showed us a couple different Odysseys’. He was knowledgeable and pleasant to deal with. We drove up from Louisville because Indy had a better selection then Louisville. It wasn't hard to find out why Terry Lee has gotten the President’s award 3 years running. Everyone was nice and helpful. Thank you again Robert & Terry Lee Honda for all the help you gave us. P.S. The service department was great as well. More
I would absolutely NOT recommend this dealership. There is absolutely no customer service whatsoever. I was promised calls, emails, etc., and eventually I entirely gave up. I drove to an entirely out of is absolutely no customer service whatsoever. I was promised calls, emails, etc., and eventually I entirely gave up. I drove to an entirely out of the way dealership where they KNOW how to take care of people and offer absolutely grade A customer service no matter how difficult the customer's situation is. At NO point in time should a customer every be told to let their trade be voluntarily repo'd so that they can get a loan without the trade in! I've purchased a couple vehicles in my day and this was the absolute worst experience dealing with a dealership that I've ever had! More
Noel Brooks is awesome! We stopped in recently and were looking in the back at the new 2012 CR-V's that just came in and were approached by Noel Brooks. The next day my wife happily drove off with their f looking in the back at the new 2012 CR-V's that just came in and were approached by Noel Brooks. The next day my wife happily drove off with their first sale of the new 2012 CR-V! Everyone there was great! No gimmicks, no games, straight talk, great deal on our trade, and even a nice price for the new hot suv she got! Rico was courteous and professional in the finance office, and the manager Ingar was great too! We referred a friend within a week who bought from them and Noel and she was a raving fan as well. This is the opposite of Andy Mohr and those types of dealerships! Two Thumbs Up! More
I am terribly disappointed in Terry Lee Honda. My husband e-mailed area dealers to see who had the best deal. We got a good e-mail response from Scott Clugston at Terry Lee. We drove the 45 minutes to visit e-mailed area dealers to see who had the best deal. We got a good e-mail response from Scott Clugston at Terry Lee. We drove the 45 minutes to visit the dealership and it turns out we were very mislead after many conversations on the phone. First of all they showed a faulty history report on our trade in car and not until after we called our insurance agency in front of them did they pull another report through carfax which turned up clean. When my husband sat down to review the price of the car he gave us a quote which was $600 higher than the number he e-mailed us the day before. We brought it to his attention and conveniently he said it was a mistake. Scott then proceeded to offer us $2000 less than the quote he gave us for our trade-in over the phone and when my husband pointed this out he said this was the best he could do. We are extremely upset that we tried to get an honest number before we drove all the way out there, yet, when we got there he changed his story and gave us a price $2500 more than we discussed. The whole experience from beginning to end was plain dishonesty from the dealer. More
This is clearly the best Honda dealership in Indiana, probably in the U.S. I usually do not write reviews and be very upbeat about it, but Terry Lee did prove to be a great dealership. I was in touch wit probably in the U.S. I usually do not write reviews and be very upbeat about it, but Terry Lee did prove to be a great dealership. I was in touch with John Crider who was the salesperson, and he was a gentleman. No pressuring, always listening and most importantly on the side of the customer. They were committed to having me as a customer and did everything from giving me a great deal on my new car to a fantastic deal on my used car. I was very pleased and impressed. No waiting around! In a couple of hours, I drove home a new Honda! More

