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Harold Zeigler Chrysler Dodge Jeep RAM

Plainwell, MI

Overview
Reviews
Vehicles
4.3
16 Reviews
Call Dealership (269) 685-5800

1186 E M-89

Plainwell, MI

49080

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Showing 16 reviews

January 26, 2023

One hundred percent great experience working with Jason - would recommend them to anybody needing new vehicle More

by Markzonainc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason
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Jan 26, 2023 -

Markzonainc responded

Thank you again for a great experience

Helpful
December 01, 2022

A representative had contacted me via email. I responded and never heard back from that person More

by afigueroa2357
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Not sure
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October 18, 2022

Very nice, easy, & pleasant people to work with. Nice selection of vehicles. Great location & easy to get to. More

by larry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil Followell
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September 22, 2022

We had a great experience at this dealership, test drove a jeep compass and leased it the same evening. Very friendly no pressure environment, willing to work with our needs. Both our salesman Jeremy and th More

by Ukjan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Witteveen
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May 15, 2021

Chris the sales manager made the experience fast, easy, and no hassles. Thanks for all the help, and getting me back on the road again. More

by Bgutierrez722
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lasinki
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April 26, 2016

Amazing Customer Service Hard to bring my truck in for service and had a funeral to go to where I would be gone for the weekend and the service manager made sure I was able to More

by Mary E Kogler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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May 09, 2016 -

Mary E Kogler responded

Update: came back from the funeral and my truck still wasn't repaired, got the run around for a month and 4 visits later I had to take it to another dealership that fixed the original problem within 24 hrs. Had to bring my 2014 F150 in for service. After a month and 4 + trips to the service department to repair a simple leak, I ended up taking my truck to another dealership who found the leak and repaired It in 24hrs. My entire experience with the service manager was at first acceptable, but once I had to talk to a sales manager to get to the bottom of why the ball was dropped not once but several times, we came to a somewhat fair solution: an entire detailing inside and out of my truck. When I dropped my truck for the detailing it was painfully obvious how unhappy the service manager was to see me. A bit of advice for the service manager: put on your big boy pants and treat customers with dignity and respect. Accept your mistakes and learn from them and don't use daddy as a crutch to avoid accepting responsibility.

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