Harold Zeigler Honda

Terrific service Casey was very personable and professional from our first phone contact, which he initiated. I was treated like a preferred customer the entire tim Casey was very personable and professional from our first phone contact, which he initiated. I was treated like a preferred customer the entire time. He listened to me as I described wanting to downsize to a Civic. He made one available for me to use and was terrific. This was all going on in the midst of an unexpected family situation. He totally delivered on all he said and did. I felt like I was treated just like I was buying the most expensive car on the lot. The finance specialist (sorry don't have his name here) was terrific, had all info ready and processed it very efficiently. I value the great treatment and will definitely recommend the dealership as I have been doing since my first Honda. More

Oil change and fixed a small hole in my windshield. The wait time for my oil change was short and even the fix of my windshield did not take long at all. The mechanic went through the procedure of cont The wait time for my oil change was short and even the fix of my windshield did not take long at all. The mechanic went through the procedure of contacting my insurance company and took all the information. I called the number when I arrived home ( I do not have a cell phone). They will reimburse me,, hopefully. More

Service at Zeigler I have been a Zeigler customer since the 80's!!! They have ALWAYS been friendly and have ALWAYS treated me fairly. I have had my special needs met w I have been a Zeigler customer since the 80's!!! They have ALWAYS been friendly and have ALWAYS treated me fairly. I have had my special needs met when they were an issue. More

Odyssey Zeigler Honda came in at a great price along with a good finance rate. They had a nice selection in stock and we were able to get exactly what we wan Zeigler Honda came in at a great price along with a good finance rate. They had a nice selection in stock and we were able to get exactly what we wanted within a week. Heather was quick to follow up and made sure we had everything we wanted taken care of. More

Had a oil change on my wife's Honda. Drive in service on Saturday. The service folks were very prompt and did the oil change and check up in about 30 minutes. Very helpful in reviewing the car service on Saturday. The service folks were very prompt and did the oil change and check up in about 30 minutes. Very helpful in reviewing the cars service history and records. the service tech asked a sales guy to visit with me regarding new vehicles available with a manual transmission...not many.... but that is not the dealers fault. No big sales push, just a little casual chat. Overall a great service experience. More

My first visit to Zeigler Honda. Dave (service rep.) did a great job getting my car into the service area in a timely manner and in introducing me to a sales rep. to get a preliminary trade-in estimate. Da a great job getting my car into the service area in a timely manner and in introducing me to a sales rep. to get a preliminary trade-in estimate. Dave also seemed to take into account my input as far as the symptoms of my vehicle's problem. The time for the technician to diagnose the problem and replace a worn out part were very reasonable. The cost was in line with other dealerships, but slightly more expensive (about $30 more) than when I had a rear bearing replaced at Rivertown Honda last spring. Also, I was very happy that Zeigler only charged me $5 to replace the battery in my key for the door locks and alarm. Rivertown Honda in Grand Rapids wanted a ridiculous amount more ($20). Overall, a good job. I only had two issues with my experience. First, I had to ask for a copy of the multi point inspection checklist at the end of my visit, and there was no tread measurement on that checklist. Because my visit was for a specific suspension issue rather than a simple express service oil change, and I know that my tire tread depth is good, I wasn't overly upset. However, it makes me a little nervous about the technician's thoroughness when items are omitted. Perhaps, I'm being overly critical, but I've had poor experiences at three other Honda dealerships now, so I am very wary when I visit a new Honda shop. My second issue is that although my car's problem seems considerably improved, the noise it was making does not seem to have completely gone away. I'm hoping the remaining noise will subside as the part gets broken in over the next week or so and as the weather warms. More

Travis nesmith worked hard to get my business. not pushy, but very persistant and very professional. so far i have really enjoyed buying from ziegler,and will recommend them to my friends. Finance guy was but very persistant and very professional. so far i have really enjoyed buying from ziegler,and will recommend them to my friends. Finance guy was also very personable and professional. Nice people, we will be back when my wife needs a car in a couple of years.....hopefully travis will still be there :) More

We had a bad experience with the Zeigler service department a few years ago, and all over $50, and switched to Seelye Ford. My college aged daughter bought a used Honda, so I thought I'd try the Ho department a few years ago, and all over $50, and switched to Seelye Ford. My college aged daughter bought a used Honda, so I thought I'd try the Honda service department. Corey was great on the phone and in person - professional, informative and helpful. Nice job! More

Once again you guys made us an unbelievable deal on a new van! We really appreciate your willingness to take the time to take care of our needs in a way that worked for us. The service and attitude of the van! We really appreciate your willingness to take the time to take care of our needs in a way that worked for us. The service and attitude of the people at your dealership is at an extremely high level. We will be back again for our next vehicle. Thanks! More

The service was a positive experience. They asked very detailed questions and spend time going over what was done to address the problem. Your facility's waiting area is very comfortable and the free coff detailed questions and spend time going over what was done to address the problem. Your facility's waiting area is very comfortable and the free coffee was a nice bonus. The free shuttle service is very helpful to someone like me, a single Mom with a college student and a senior in high school, who works part-time. My significant other travels for his work, so it is difficult to arrange transportation while my vehice is be fixed. It would be nice to have a return shuttle, but I was able to find a ride without too much trouble. More