Harper Acura - Service Center
Knoxville, TN
450 Reviews of Harper Acura - Service Center
My preferred dealership for the past 5 years. First class all the way around. Highly recommended. Staff very professional and helpful. Keep up the good work. all the way around. Highly recommended. Staff very professional and helpful. Keep up the good work. More
Acura Accessory installation Service was Excellent , Mr. Arles Stinnett was Outstanding to work with, and Mark Cauthen takes care of customers after the sale. No other words a Service was Excellent , Mr. Arles Stinnett was Outstanding to work with, and Mark Cauthen takes care of customers after the sale. No other words are needed. More
Not to pleased with this appointment. They said a couple hours it took all day! Very dirty loaner car. Friendly staff though. Had service done before not this bad hours it took all day! Very dirty loaner car. Friendly staff though. Had service done before not this bad More
Oil change and minor maintenance This was the first time I had a little difficulty with communicating with the service department. I had a new guy as my service rep and he did not kno This was the first time I had a little difficulty with communicating with the service department. I had a new guy as my service rep and he did not know me or my car as well as my usual pros Arless and Steve. Missed those guys! More
The service department and employees very professional, quick to get the work done and made sure I was comfortable while waiting. Service Excellent as usual! quick to get the work done and made sure I was comfortable while waiting. Service Excellent as usual! More
Harpers Acura never disappoints! I just had my MDX serviced, and as always a great experience. The best and most courteous staff...The moment of arrival, I was warmly greeted and sh I just had my MDX serviced, and as always a great experience. The best and most courteous staff...The moment of arrival, I was warmly greeted and shown to the comfortable waiting area and offered snacks and cold drinks. I was consulted when my cars service was completed and was told my car was being washed for me...how nice, the tires were shined up, the interior was vacuumed and the surfaces wiped down and cleaned up. This is always a part of the service, but this time my vehicle was really cleaned up great...which was a treat for me, as I have been suffering with a tennis elbow and washing and cleaning my auto wouldn’t be easily done by me.... I love this dealership....have always had positive and satisfying experience with Harpers! Thank you, PL Freshour More
Always incredible service. Something that can be stressful, was a breeze when they called to replace my transmission (under warranty). They go the extra mile stressful, was a breeze when they called to replace my transmission (under warranty). They go the extra mile More