Harper Acura - Service Center
Knoxville, TN
451 Reviews of Harper Acura - Service Center
Excellent service. Very courteous people.This is how a Excellent service. Very courteous people. This is how a business should be run!! They kept in touch with me and were very prompt. Would go there ag Excellent service. Very courteous people. This is how a business should be run!! They kept in touch with me and were very prompt. Would go there again. More
Superior Customer Service experience. I was in Knoxville for business for the day and my 2014 MDX posted an issue with my 12 Volt system. This problem could have resulted in car going dead while driving. for business for the day and my 2014 MDX posted an issue with my 12 Volt system. This problem could have resulted in car going dead while driving. I had limited time between appointments but Courtney said they would be able to fit me into the schedule. When I arrived 10 minutes later, I was greeted by Steven who immediately got my vehicle back to be analyzed. The service team was able to make the necessary repairs and have me on my way in one hour! I’m so thankful for the customer centric service and repairs I received. The Harper Acura Service team is first class! More
The BEST service as ALWAYS!Thank you Harper Acura for The BEST service as ALWAYS! Thank you Harper Acura for always providing top notch service. The service department always goes above and beyond to pro The BEST service as ALWAYS! Thank you Harper Acura for always providing top notch service. The service department always goes above and beyond to provide quality service. Always very friendly and helpful. More
Excellent Customer Service Harper Acura stands out among all other dealerships in my book. Both sales and service really do go above and beyond to address any and all concerns. Harper Acura stands out among all other dealerships in my book. Both sales and service really do go above and beyond to address any and all concerns. It's more than obvious that customer service is a top priority. I highly recommend Harper. More
Recently I had a couple of issues with my 2009 MDX which has over 167,000 miles on it (I have really enjoyed driving this MDX). I actually stopped in unexpectedly due to a problem with my battery. Steve was has over 167,000 miles on it (I have really enjoyed driving this MDX). I actually stopped in unexpectedly due to a problem with my battery. Steve was very nice & helpful - after the problem was diagnosed, I was given a loaner to drive while they worked on my vehicle. Also, the mechanic did a great job diagnosing & fixing the problem. Thank you Harper Acura! More
Very professional and efficient I have really appreciate their attention to detail. They also are very customer friendly. I also did not feel that they were trying to "upsell" me o I have really appreciate their attention to detail. They also are very customer friendly. I also did not feel that they were trying to "upsell" me on items my car did not need. More
Great service as always We put a lot of miles on our 2010 MDX so I'm a frequent service visitor to Harper. Always great service. Steve and Arles are top-notch and the invisib We put a lot of miles on our 2010 MDX so I'm a frequent service visitor to Harper. Always great service. Steve and Arles are top-notch and the invisible service techs behind the curtain do a wonderful job. My wife handled our most recent service appointment and she enjoyed the service experience. More
Steve Did a wonderful job taking care of me for my recent service. This is my second Acura MDX and the service is always professional at Harper dealerships service. This is my second Acura MDX and the service is always professional at Harper dealerships More
First Class Service Dept. & Staff I have been servicing my Acuras at Harper for over 20 years. Their consistent quality work performed and great customer service is outstanding, and a I have been servicing my Acuras at Harper for over 20 years. Their consistent quality work performed and great customer service is outstanding, and always has been. All of their staff are top shelf. Keep up the excellent work! More