Harper Acura - Service Center

Over and above expectations everytime We have been having our MDX serviced here since moving to Tennessee 3 years ago. Each and every visit exceeds our expectations. The level of service p We have been having our MDX serviced here since moving to Tennessee 3 years ago. Each and every visit exceeds our expectations. The level of service professionalism they display manages to improve on each visit. More

Excellent Service I was impressed when bringing in my recently purchased vehicle from Harper Acura for some warranty service items. I was quickly out with a loaner vehi I was impressed when bringing in my recently purchased vehicle from Harper Acura for some warranty service items. I was quickly out with a loaner vehicle and everything that was checked and tested was well explained when I picked up. Patrick advised me to call back if anything was needed to meet my expectations. The car wash was a definite bonus! I would recommend Harper for service alone. More

Friendly and knowledgeable Harper Acura has been my auto service company for 15 years. They are friendly, dependable and efficient. Service on my cars has been excellent. Having Harper Acura has been my auto service company for 15 years. They are friendly, dependable and efficient. Service on my cars has been excellent. Having a loaner car is very convenient and the complimentary car wash is like icing on a cake! More

Fantastic Service The service department at Harper Acura is incredible and has remained stellar for years! Richard and his staff are refreshingly consistent in providin The service department at Harper Acura is incredible and has remained stellar for years! Richard and his staff are refreshingly consistent in providing over the top service and amazing customer support. I highly recommend them for all of your vehicle service needs! More

Always great service work with knowledgeable technicians. Steve ,Tony and Arlis are super to work with. We trust them to do what’s necessary to maintain our Acura’s. work with knowledgeable technicians. Steve ,Tony and Arlis are super to work with. We trust them to do what’s necessary to maintain our Acura’s. More

Analysed and repaired problem well. Communication problem Harper Service did a great job diagnosing the problem of burning smell with drop in gas mileage. Took a day to get the right brake part - but the loa Harper Service did a great job diagnosing the problem of burning smell with drop in gas mileage. Took a day to get the right brake part - but the loaner car was great. Only negative was a response to my email (from out of the country) that continued to say they would respond but never did. I pointed out that a call would not work from almost 6,000 miles away and that they should use email to respond. They didn't until my son-in-law finally called them Harper needs to find a better way to manage their electronic communications. More

Great service, friendly staff, fair prices I bought my MDX about 2 years ago, certified pre-owned, and I was so impressed that I now don’t want anyone else working on this car. Appointments are I bought my MDX about 2 years ago, certified pre-owned, and I was so impressed that I now don’t want anyone else working on this car. Appointments are confirmed, loaner car always available, work is done right and on time. I definitely recommend Harper! More

Stellar Service Wow! The Acura service team did it again...fast, friendly, reliable service on my 2015 RDX. It is such a pleasure to work with these professionals. T Wow! The Acura service team did it again...fast, friendly, reliable service on my 2015 RDX. It is such a pleasure to work with these professionals. Thanks to all the Harper Team for making customer service your number one priority! More

Poor service department, poor management Brought my transmission to their service department leaking fluid, after their repair transmission would not function correctly. Offered me a standar Brought my transmission to their service department leaking fluid, after their repair transmission would not function correctly. Offered me a standard repair charge to fix the transmission they damaged/assembled improperly. I would not recommend doing business with this company to anyone. More

Customer service I’ve been taking my Acura TL to Harper Acura for 4 years. They have always provided outstanding customer service. I have recommended them many times. I’ve been taking my Acura TL to Harper Acura for 4 years. They have always provided outstanding customer service. I have recommended them many times. More