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Harper Acura - Service Center

Knoxville, TN

5.0
450 Reviews

450 Reviews of Harper Acura - Service Center

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February 04, 2019

Acura - Service Department Always 5-star client service experience. I sent my spouse to experience how great their team is at taking care of things. It has been a wonderful ex More

by SteelerFan10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, Tony, Brad
February 04, 2019

Always Great I received a notice on the dashboard that my car needed an A-1 service soon. I called and scheduled an appointment. When I drove up, the service fol More

by djm14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aeles Stinnett and Brad Laura
January 19, 2019

Acura service Superb service! They couldn’t have done better. Truly a pleasure to work with. Easy to schedule; good loaner car, finished on time and communicatio More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
January 08, 2019

Service, staff and overall experience are unparalleled Thank you, thank you, thank you, Harper Acura, for fixing my unfixable car and for making the entire experience incredibly positive. The professional More

by Impressed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matz, Richard Tompa, and the entire mechanic staff
January 08, 2019

Acura service I have used this dealership for all of my Acura service and will due so in the future. Staff are always professional and competent. Would highly recom More

by Bobo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t want to leave anyone out, mechanics and check in staff
December 22, 2018

Service appointment Another excellent scheduled service. The attentative and courteous again exceeded my expectations. The quality and speed of service allowed us to ar More

by uncledel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Our service writer was Brad.
December 19, 2018

15 years of great service I've been taking my car(s) to Harper since my first purchase of an Acura in 2003. Richard and the rest of the service team have always exceeded my ex More

by JHicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard and Arles
December 17, 2018

Scheduled Oil and Filter Change Until a recent relocation, Harper Acura has been my auto sales and service provider through 3 straight Acuras, and nearly 20 years. Richard and team More

by Chris B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard and Brad
December 13, 2018

Change all fluids Top notch service. Super friendly and professional. They are a credit to the automotive industry. Makes you want to continue to do business with them More

by nwalters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
December 11, 2018

Efficient and professional in every way. Harper is a first class operation throughout....sales, service, parts. I have only experience with the Acura store but expect it is the culture of th More

by Joey B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve M
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