Harper Acura - Service Center

A1 Service Took my TLX in for A1 service, and got a loaner vehicle. Everyone was extremely helpful and professional. Work was done faster than I expected. When I Took my TLX in for A1 service, and got a loaner vehicle. Everyone was extremely helpful and professional. Work was done faster than I expected. When I went to pick up my car, my wife mentioned that the windshield wiper blades were rough, and these were replaced immediately. More

Great service people We have always been treated very well and our MDX has been taken care of as well. Good job everyone!!! We appreciate you keeping us on the road. We have always been treated very well and our MDX has been taken care of as well. Good job everyone!!! We appreciate you keeping us on the road. More

Service Dept. The service team at Harper's Acura are above exceptional. I had a hard to get part and they were more than helpful in finding it and installing at a The service team at Harper's Acura are above exceptional. I had a hard to get part and they were more than helpful in finding it and installing at a more than reasonable price and great timing. Tony is the best! More

Treats you with utmost respect Clean, well run dealership. Fast, friendly service at drop off and follow up. Very efficient and courteous...seamless paperwork and a nice clean veh Clean, well run dealership. Fast, friendly service at drop off and follow up. Very efficient and courteous...seamless paperwork and a nice clean vehicle presented as promised! More

Always tops in Customer Service! We’ve kept our Acura vehicle for many years, and we’ve been coming to this Acura service in Knoxville for at least 3 yrs. since we’ve moved. Every tim We’ve kept our Acura vehicle for many years, and we’ve been coming to this Acura service in Knoxville for at least 3 yrs. since we’ve moved. Every time I come for service the people I talk to (Phil and Tony this past service) are always kind, friendly, respectful, and professional. From the time you drop off your car till you pick it up, you are always treated nicely. Phil always explain the service done to your car. I forgot something from the rental car and It was good that Tony checked, and was nice of him to ran and handed me my forgotten thing before I left service. Thankful for kind people like them!Keep up the great job! More

Service for MDX As always great customer service. Always friendly and professional. I’ve owned this vehicle for 5 years and this is only place I have taken it for s As always great customer service. Always friendly and professional. I’ve owned this vehicle for 5 years and this is only place I have taken it for service. More

Great Maintenance Service Service maintenance rep was very accommodating for the issue I had. Everyone was friendly while I waited. I was informed on additional service that Service maintenance rep was very accommodating for the issue I had. Everyone was friendly while I waited. I was informed on additional service that was required before it was performed. Very happy as always with Harper Acura service. More

Great Service Comfortable, simple, clear and very professional. I have always had great service at Harper Acura. As in previous visits I was treated great and all i Comfortable, simple, clear and very professional. I have always had great service at Harper Acura. As in previous visits I was treated great and all issues I brought up were either already taken care of or the service team took care of things quickly and professionally. More

True Professionals Routine visit to service department. As always their service team took care of everything in a very professional manner. Oil change, tire rotation and Routine visit to service department. As always their service team took care of everything in a very professional manner. Oil change, tire rotation and took care of a couple minor items. Really appreciate the way they review the multi point service report in detail so that I will be aware of future items l will need to plan on dealing with. I have been using Harper Acura's service department since 2002, and l have always been very satisfied with each and every visit. Richard runs a tight ship. Believe me when the occasion arises that these guys need to go the extra mile for you they will not disappoint. More

Service/maintenance Very accommodating. The service guys are quick to help and get you into the bays. I have been treated so well. One thing that would be nice is if Very accommodating. The service guys are quick to help and get you into the bays. I have been treated so well. One thing that would be nice is if the waiting area had breakfast items for us early morning people. Such as..muffins, fruit and/or breakfast bars. The chips and crackers just don’t do it in the morning. More