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Harper Acura - Service Center

Knoxville, TN

5.0
449 Reviews

449 Reviews of Harper Acura - Service Center

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January 04, 2018

A1 express service Superb experience. First experience at Harper Acura after moving to area. Personable tech at welcome area, quick completion of A1 tasks, and then were More

by Jack75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
December 19, 2017

Routine maintenance plus service check for brake fluid leaks Steve Matz was absolutely excellent, thorough and thoughtfully informative. Best service at any dealership, ever. Bought my RDX at Harper's and have h More

by Milt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matz
December 18, 2017

Great first impression This was my first time at Harper Acura and I was very impressed. I scheduled an appointment online and requested a loaner vehicle. Even though I did n More

by Klrsilver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Collins
December 14, 2017

Great service I recently took my Acura into this dealer for service. It is by far the best service department I have ever experienced. Purchased the Acura at this d More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony. Service manager can’t remember his name for sure
December 07, 2017

Car Service LOVE THESE GUYS !!! VERY PROFESSIONAL, Friendly, Very helpful, ALWAYS TREAT YOU LIKE FAMILY !!!! Will NOT GO ANYWHERE ELSE! They work with you to m More

by Mandy Lemoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Phil, All Parts and Service guys!!!
November 30, 2017

Outstanding service Richard and Tony took great care of us best customer service around . They have made a customer for life . I highly recommend best place in town for s More

by Rhurd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard and Tony
November 29, 2017

Friendly, Fast and Competent Harper always does a great job for me and my TL. Just an oil change this visit but they thoroughly inspect tires, brakes, fluids, hoses, battery, etc More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hornsby, Michael Jenson
November 21, 2017

Service fast and professional I'm Extremely satisfied with the service dept. always top notch. Fast, always professional and a nice clean car when I pick it up! No complaints!! More

by Lovie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I cannot remember young mans name. Super nice tho.
November 16, 2017

10+ Years of Great Service Servicemen and women are knowledgeable and trustworthy. Mechanics always seem to do a superior job. Additionally, their dealership is immaculately c More

by SteelerFan10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, Tony, and Chris
November 16, 2017

Hands down the best service! Always treated with top notch service. Everyone is always friendly and eager to help. Every detail has been thought out for the best customer experien More

by Amy Sheldon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Tony
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