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Harper Acura - Service Center

Knoxville, TN

5.0
452 Reviews

452 Reviews of Harper Acura - Service Center

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February 23, 2024

Fantastic and fast service, friendly and professional staff. No effort to try to sell or push services - just the facts. More

by susietenngirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
steve
Report | Print
Feb 25, 2024 -

Harper Acura responded

We're glad to know you had a fantastic experience with our team at Harper Acura! We pride ourselves on providing efficient, friendly service without any unnecessary pressure. Thanks for your review and we hope to see you again soon!

November 23, 2023

My service consultant Steve was professional and very helpful. Requested maintenance was also professionally performed and well documented. I would highly recommend this dealership for any vehicle ma More

by M_bhodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Matz
Report | Print
Nov 26, 2023 -

Harper Acura responded

We're glad to know that Steve and our team at Harper Acura were able to provide you with a professional service experience. Thanks for your recommendation—we appreciate it!

November 17, 2023

Harper’s is the best! Excellent service and prompt delivery. Thanks for making it easy! More

by Baronfly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tompa
Report | Print
Nov 17, 2023 -

Harper Acura responded

Thanks so much for leaving us a five-star review and sharing your kind words with our team. We look forward to your next visit to Harper Acura!

October 26, 2023

Excellent customer service. Steve Matz is A-1!! Very nice waiting room with snacks. Will definitely recommend Harper Acura to friends and family. More

by mtrentham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tompa
Report | Print
Oct 27, 2023 -

Harper Acura responded

We're glad to know you had a great experience with Steve at Harper Acura! We appreciate your recommendation and look forward to serving any of your friends or family in the future. Enjoy those snacks next time you visit us!

September 29, 2023

All good no car wash today however. And $5 shop supplies is a mystery charge More

by ballrollin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tompa
Report | Print
September 25, 2023

Excellent service ! ! They explained what needed to be done to my suv in detail. The work was well done . More

by Tupelobabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, Richard Tompa
Report | Print
Sep 25, 2023 -

Harper Acura responded

We're glad to know you found our service excellent and detailed at Harper Acura. Thanks for trusting us with your SUV, we appreciate the positive feedback!

September 18, 2023

Excellent service and the staff are exemplary and do a fantastic job! Great dealership experience. More

by Philjett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Matz
Report | Print
Sep 18, 2023 -

Harper Acura responded

Thank you for the review, Phil! We appreciate the kind feedback and hope to see you again at Harper Acura!

September 07, 2023

Excellent customer service . Always fast and efficient. Everyone is so friendly and makes you feel welcome . More

by lbmifflin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Report | Print
Sep 08, 2023 -

Harper Acura responded

Thanks for the positive feedback! We're glad to know you had a great experience with our team at Harper Acura.

July 31, 2023

I have used Harper dealership for the last 18 years. Very courteous and professional services, including customer service. Service is always done accurately and I always leave with a clean,well serviced More

by jhm62547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tompa
Report | Print
Aug 02, 2023 -

Harper Acura responded

We're delighted to know that you've been with us for 18 years at Harper Acura! It's great to see your satisfaction with our service and customer care. Thanks so much for the recommendation, we appreciate it!

July 12, 2023

Best Acura dealer we've had in TN. Service staff were professional, courteous and efficient, esp service writer Stephen. They took excellent care of us and our MDX. More

by mikecarolmckee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in Service
Report | Print
Jul 13, 2023 -

Harper Acura responded

Thank you so much for the kind words, Mike! We're glad that Stephen and the rest of our service team at Harper Acura provided a positive visit and took excellent care of you and your MDX. Your satisfaction is important to us, and we look forward to seeing you next time!

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