Harper Acura - Service Center

Longtime customer If Harper doesn’t sell it or service it, we don’t buy it. It’s that simple. As customers for the last 15 years, they have reinforced our trust in the If Harper doesn’t sell it or service it, we don’t buy it. It’s that simple. As customers for the last 15 years, they have reinforced our trust in the service department. More

Above and beyond! I stopped by the dealership to have the battery changed in my key and add air to one tire. The service department found a nail in my tire, they were a I stopped by the dealership to have the battery changed in my key and add air to one tire. The service department found a nail in my tire, they were about the fit it right than and even did a courtesy check over my whole car and washed it. I highly recommend Harper Acura, always a wonderful and friendly experience! More

Trust worthy service as always! Harper Acura has always been a dealership I can trust. My most recent visit continues to reinforce my beliefs. Both of my Acura's have been profession Harper Acura has always been a dealership I can trust. My most recent visit continues to reinforce my beliefs. Both of my Acura's have been professionally maintained at Harper and this week my wife heard a "rattle" from the engine bay in our 2010 MDX. I called Harper, described the noise, and made an appointment. I dropped off the MDX and was given a loaner (2017 MDX) so the technicians could thoroughly investigate the issue while allowing me to continue with my day. Not only did Harper diagnose the issue (a tensioner pulley with over 100k miles on it) but they did the full multi point inspection before I picked it up that afternoon. Every time I visit Harper Acura I am reminded why I am so loyal to the Brand.....Service! Yes the cars are great but I have been to other luxury service departments and they just fail to create the level of trust and comfort that the Harper Culture creates. More

Superb customer service Needed to have extra key made for my MDX. Phil Collins of service department was knowledgeable and professional. Arranged a loaner car for me and kept Needed to have extra key made for my MDX. Phil Collins of service department was knowledgeable and professional. Arranged a loaner car for me and kept me updated on work. All others including parts department gentleman and cashier pleasant. Exceptional customer service! More

Great Service Department I have a 2015 RDX and have always been very satisfied with the service that I've received at Harper Acura. I recently visited the service department I have a 2015 RDX and have always been very satisfied with the service that I've received at Harper Acura. I recently visited the service department for an extended warranty issue. When I arrived I was greeted by a young man who directed me to Steve Matz. I have dealt with Steve before and always find him to be knowledgeable and easy to work with. He quickly processed the paperwork necessary for me so I could be on my way with a loaner vehicle that was ready and waiting for me. The loaner vehicle is a nice perk so that I don't have to sit and wait for my vehicle to be serviced. My RDX was ready even before it was promised. When I arrived to pick up my RDX, Steve was ready to discuss the service that was performed and make sure I was pleased with the findings. I appreciate the attention that they pay to detail . . . and the complimentary car wash is also appreciated. More

Long-time customer, long-time satisfied We're now on our third MDX, and we only take it to Harper for service because we know that it'll be done right, and that they will go out of their way We're now on our third MDX, and we only take it to Harper for service because we know that it'll be done right, and that they will go out of their way to deliver exceptional service at every opportunity. More

Outstanding service I own a 2008 TL and Harper is the only service department that has ever worked on it They are great to work with and after dealing with them for almos I own a 2008 TL and Harper is the only service department that has ever worked on it They are great to work with and after dealing with them for almost ten years I know that I can trust them to take good care of my car. Everyone there goes out of their way to make sure you are taken care of. I highly recommend Harper for any of your car service needs. More

Car service Great service and I do enjoy the free car wash offered with the car being serviced. Great customer service. I will return in the future for car serv Great service and I do enjoy the free car wash offered with the car being serviced. Great customer service. I will return in the future for car service for my 2011 MDX. More

Exceptional Service We were greeted promptly. Service was completed in a very short time. We were very satisfied with the entire experience. You cannot beat Harper Ac We were greeted promptly. Service was completed in a very short time. We were very satisfied with the entire experience. You cannot beat Harper Acura for excellence in service. -Elaine Alexander- More

2003 TL service fantastic Phil is outstanding. This appointment was an oil change and brake pads. Everything is running smoothly and I'm very pleased. My previous service was a Phil is outstanding. This appointment was an oil change and brake pads. Everything is running smoothly and I'm very pleased. My previous service was a main relay which took a little while to diagnose, but I really appreciate Harper and Phil's commitment to finding the problem and getting my car going again. I highly recommend the team at Harper Acura. More