Harper Acura - Service Center

Awesome Service! I will always buy from Harper Acura because of their consistently excellent service department! I have been an Acura owner since 2001 and am definitel I will always buy from Harper Acura because of their consistently excellent service department! I have been an Acura owner since 2001 and am definitely Italy sold on them! Richard is a top notch Service Manager who prides himself and his staff on always going the extra mile to help customers with any problem that arises! Harper Acura is so very fortunate to have a staff of this quality! In addition, I had the opportunity to speak with the Harper Acura Manager and I can assure you the quality of service runs from the very top of the organization to the bottom! More

Great Service Richard and Phil did a great job standing behind an original quote I received on my transmission service even though it cost them money. I will defini Richard and Phil did a great job standing behind an original quote I received on my transmission service even though it cost them money. I will definitely continue to bring my TLX to Harper for all service. More

Superb in every way. I used to have TL, had a short break, and then I got it again.I used to deal with Richard Tomba in the past, and he was always great. I had a probl I used to have TL, had a short break, and then I got it again.I used to deal with Richard Tomba in the past, and he was always great. I had a problem with electronic steering, and I was recommended to visit the dealership for check. From the first moment I stepped in to the exit, the experience was superb. It sort of reminds you why you drive Acura. The repair was fully covered under warranty, and the service people ensured that it was all properly take taken care. i worked with Steve who was super-helpful and courteous. I got a great loaner car. Service took 2 1/2 days, so I kept the loaner for that time. We all usually hate the experience at the dealership or service because there is always a undertone of being take advantage of. Not at Harpers. All in all, I cannot more highly recommend the dealership. I am going to bring family members to shop for the car there as a sign of appreciation. More

Best service department This was the best experience I have ever had at service department. Even though I was there due to a recall, which was no charge, I was treated as if This was the best experience I have ever had at service department. Even though I was there due to a recall, which was no charge, I was treated as if I was a paying customer by everyone. Cannot say enough about the people there. Well, I could but it would be a long letter. More

Just like the Acura brand...consistently great! I've owned Acura's for over 25 years, and it is my car of choice. That's why, when I moved from Miami to East Tennessee 3 years ago, I was so pleased I've owned Acura's for over 25 years, and it is my car of choice. That's why, when I moved from Miami to East Tennessee 3 years ago, I was so pleased to find my 'local' dealer as consistent in their service, their responsiveness, and their attention to detail as the Acura product is. Whether I need something relatively minor (such as regular oil changes) or something major (like diagnosing and resolving a sporadic car-not-starting problem), Harper Acura, like every Acura dealer I've worked with to maintain my Integras, and now my RDX, is diligent and reliable. Performance and mechanical problems with any of the Acuras I've owned were few and far between. My current car, a 2007 RDX, with over 140,000 miles, is exemplary of this fine product. Harper Acura is equally exemplary of fine customer service and automotive care. More

Best dealer I've ever had! The team at Harper always gives me more than I expect. From the time I pull in to the time I leave, these guys are amazing. They take care of my car l The team at Harper always gives me more than I expect. From the time I pull in to the time I leave, these guys are amazing. They take care of my car like it was their own! Love this place! More

Great Service! Harper Acura is the best dealership for both sales and service that I have ever experienced. We recently went in for a warranty repair. They gave us Harper Acura is the best dealership for both sales and service that I have ever experienced. We recently went in for a warranty repair. They gave us a loaner car, accomplished the repair in rapid time, and included a complimentary car wash. Highly recommended. More

Excellent Customer Service I had my MDX serviced last week. Steve is a rockstar!! He makes the process super easy. Harper Acura truly rolls out the red carpet for customers I had my MDX serviced last week. Steve is a rockstar!! He makes the process super easy. Harper Acura truly rolls out the red carpet for customers More

oil change I brought my car to Acura last week for a scheduled oil change which by the way I scheduled online.. so easy! Steve helped me with checking in my car I brought my car to Acura last week for a scheduled oil change which by the way I scheduled online.. so easy! Steve helped me with checking in my car and in passing, I jokingly said my front windshield was needing cleaned. They always wash my car before I pick it up and much to my surprise they had cleaned my front windshield on the inside! Now, who does that? They are the most professional, customer service people that I've ever done any business with!! Oh and by the way, I'm a big water drinker so they always put a bottle of water in the cup holder. They really are amazing and if you're in the market for a vehicle THERE IS NO BETTER PLACE to buy!! More

Great Service Consistent, excellent service. I always feel confident in their diagnostic recommendations and love that my car is always returned washed and vacuume Consistent, excellent service. I always feel confident in their diagnostic recommendations and love that my car is always returned washed and vacuumed. Loaner cars are an extra plus!! More