Harper Acura - Service Center

Consistently excellent! Harper's offers prompt service with thorough care for both the vehicle and the driver! The staff is courtrous and informative. The quality of workman Harper's offers prompt service with thorough care for both the vehicle and the driver! The staff is courtrous and informative. The quality of workmanship is excellent. Harper's is an honest dealership dedicated to customer service and satisfaction. Plus, the free car wash is an added benefit if you are willing to wait a minute or two! More

Always first class! I am always very satisfied with the service I get at Harpers. Very courteous. Always explain what they will be doing if it is something they find that I am always very satisfied with the service I get at Harpers. Very courteous. Always explain what they will be doing if it is something they find that needs repairing beyond what I brought the MDX in for. Excellent service department. More

#1 in customer service! I've purchased 2 Acura's from Harper. This dealership has the best customer service. Each time I take my car in for maintenance I'm impressed once aga I've purchased 2 Acura's from Harper. This dealership has the best customer service. Each time I take my car in for maintenance I'm impressed once again with how I'm treated by every employee in the service department. This level of customer service is rare these days. I applaud Harper for a job well done! More

Exemplary Customer Service I am new Knoxville and have had my RDX serviced twice at Harper, with Phil Collins as my service advisor. He and the team at Harper go above and beyo I am new Knoxville and have had my RDX serviced twice at Harper, with Phil Collins as my service advisor. He and the team at Harper go above and beyond......they put the dealer/service I used previously to shame!!! I will not take my vehicle anywhere else! More

Quality Service The group in the Service Department have always done a great job. They are friendly and always helpful. They are the best part about about the whole The group in the Service Department have always done a great job. They are friendly and always helpful. They are the best part about about the whole dealership. Showroom people a different story. More

Service Steve always has things lined up so I'm in there and out. Service has always been above any expectations. The facility is always clean and beat. Steve always has things lined up so I'm in there and out. Service has always been above any expectations. The facility is always clean and beat. More

Warranty work The guys at Harper Acura are always so good at listening to my every complaint and making it right! I love this shop! Recommend to anyone! The guys at Harper Acura are always so good at listening to my every complaint and making it right! I love this shop! Recommend to anyone! More

Excellent service & customer care Purchased my 2016 MDX from Harper. This is my second full service. Very prompt, customer oriented and explanation of service completed. All around a Purchased my 2016 MDX from Harper. This is my second full service. Very prompt, customer oriented and explanation of service completed. All around a quality company. More

Excellent Everyting was great as soon as i arrived i have the car ready for me and they did good job they did was my car and vac to thank you very much. Everyting was great as soon as i arrived i have the car ready for me and they did good job they did was my car and vac to thank you very much. More

Airbag srs recall Harper Acura took care of the recall problem quickly and treated me like we were old friends, they even gave me a 2016 Acura MDX for a loaner, they of Harper Acura took care of the recall problem quickly and treated me like we were old friends, they even gave me a 2016 Acura MDX for a loaner, they offered me coffee and cold drinks and gave me a complimentary car wash. If I have anymore problems with my Acura I will take it back to Harper Acura where I know I'll get great service More