Harper Acura - Service Center
Knoxville, TN
449 Reviews of Harper Acura - Service Center
Always treat you extremely well They always make me feel important, are quick to offer a loaner car and are always conscious of my time. I highly recommend Harper Acura. They always make me feel important, are quick to offer a loaner car and are always conscious of my time. I highly recommend Harper Acura. More
Top Customer Service I always have received excellent service at Harper. I bought my second Acura because of Harper's service department. I have a 2010 TSX and am always I always have received excellent service at Harper. I bought my second Acura because of Harper's service department. I have a 2010 TSX and am always treated as if I have their most expensive car. More
Great care I took my 2007 MDX in for a repair and they treated me like I had just bought a brand new Acura. Great customer service. I will definitely be back. I took my 2007 MDX in for a repair and they treated me like I had just bought a brand new Acura. Great customer service. I will definitely be back. More
Great Experience As Usual I purchased our pre-owned Lexus from Harper Acura and I was and always have been treated as if I purchased a new Acura from them. This is our second p I purchased our pre-owned Lexus from Harper Acura and I was and always have been treated as if I purchased a new Acura from them. This is our second pre-owned purchase from them in the past year. Their service on our vehicles has always been great. We have come to trust them and can depend on the experience to be first class. Depending on the lenght of time for the repair, a loaner is available. No matter what the repair or service is, our vehicle is always returned inspected with a report, nicely washed and the interior cleaned, which is an added value. More
Customer service is #1! Everytime I have taken my MDX in for service I have received outstanding customer service. Don't you like being treated as if you were the only custo Everytime I have taken my MDX in for service I have received outstanding customer service. Don't you like being treated as if you were the only customer in the dealership? Highly recommend! More
A1 Service in less than an hour! In addition to the A1 oil change and inspection service, they rotated the tires, changed the wiper blades, replaced the engine filter and washed/vacuu In addition to the A1 oil change and inspection service, they rotated the tires, changed the wiper blades, replaced the engine filter and washed/vacuumed my car in less than an hour. Very quick service. More
2008 Acura MDX To sum it up I would not go any place else, their customer service surpasses any of the dealers and service department out their today... My next car To sum it up I would not go any place else, their customer service surpasses any of the dealers and service department out their today... My next car will be another Acura from this fine establishment.. Thank you so much you made my day... Sincerely, Barbara Thompson 😊 More
Well taken care of!! I am an 8 year customer. Service Dept. has always been consistently caring and thorough in my car maintenance. Love the complimentary multi point ins I am an 8 year customer. Service Dept. has always been consistently caring and thorough in my car maintenance. Love the complimentary multi point inspection, car wash and clean loaner car. More
Best customer service and trustworthy I have worked with Harper Acura for several years now. They serviced my Acura for several years and last year I bought my Nissan from Billy Morton. I I have worked with Harper Acura for several years now. They serviced my Acura for several years and last year I bought my Nissan from Billy Morton. I most recently have been working with Bill Johnson on some detail work for my car. He is so accessible and went out of his way to meet me this morning. Being a single mom in town with a baby, you have to be aware of those trying to take advantage and not once have I ever felt this way with those at Harper Acura. Bill Johnson, Billy Morton, the finance and service departments have always gone out of their way to help me, give me their most honest advice, car searched for me for over 6 months, and have always done what's in the best and safest interest for my daughter and I. I feel like they are family. I will probably never buy a car from anywhere else and encourage everyone to do business with any of the Harper dealerships. :) I can't say enough kind words about this business and their staff! More
Fast and friendly service Just got an oil change with "accelerated service" - no appointment - and it took about 25 minutes. What I really like is how they actually inspect tir Just got an oil change with "accelerated service" - no appointment - and it took about 25 minutes. What I really like is how they actually inspect tires, brakes, battery, fluid levels and other stuff and give me a written report. So much better than those so called "speedy" oil change places that bring out a dirty oil filter and tell me that I may not make it home unless I get a coolant flush or transmission fluid change or injector cleaning treatment. More