Harper Acura - Service Center
Knoxville, TN
449 Reviews of Harper Acura - Service Center
Awesome! Service at Harpers is extremely efficient. The personnel are courteous and attentive to the customer's needs. A thorough, detailed explanation of the Service at Harpers is extremely efficient. The personnel are courteous and attentive to the customer's needs. A thorough, detailed explanation of the work completed is explained prior to making a payment. More
Acura service Took our '08 Acura in for 100,000mile service before the holidays. A nice clean loaner Acura SUV was provided for the day. Service was completed in a Took our '08 Acura in for 100,000mile service before the holidays. A nice clean loaner Acura SUV was provided for the day. Service was completed in a timely manner and at stated estimate. Car was cleaned and waiting when I arrived. Steve, in service dept, reviewed check list and was very pleasant to work with. More
"Incredible Service" Pam'sMDX I scheduled our MDX for service because of a slow air leak in one of the tires. This has been occurring since we purchased the vehicle.(we have owned I scheduled our MDX for service because of a slow air leak in one of the tires. This has been occurring since we purchased the vehicle.(we have owned it @ 2 months) The tire could not be repaired because a nail had punctured the sidewall. The tire was replaced at no cost to me. Thanks to Phil Collins and our salesperson Joey for all that they did for me. Harper Acura is a top-notch dealership with top-notch employees! More
One of the Very Best I'm always impressed with the courteous and excellent service the Harper provides. I do not believe that I have experienced any better, at any time, I'm always impressed with the courteous and excellent service the Harper provides. I do not believe that I have experienced any better, at any time, or anywhere. More
Excellent Service ! This dealership is wonderful. I bought a used car there years ago and have nothing but excellent service .They put the customer first and are honest . This dealership is wonderful. I bought a used car there years ago and have nothing but excellent service .They put the customer first and are honest . This dealership is 10/10. ! Mary Anne King More
Routine service I worked with Steve Matz on my last visit for service on my MDX. Steve and everyone in the service department were all very friendly and professional I worked with Steve Matz on my last visit for service on my MDX. Steve and everyone in the service department were all very friendly and professional. I was provided a loaner car and I was given a phone call when the work was complete. Steve went over the checklist and explained the work that was performed on my vehicle. It was washed and the tires had been dressed when I picked it up! Overall, you couldn't ask.for a better experience at an auto dealership. More
Professional service Harper acura was very professional in its initiation and completion of service on my acura , all members of the service team were friendly and knowled Harper acura was very professional in its initiation and completion of service on my acura , all members of the service team were friendly and knowledgeable while completing repairs in a timely manner. More
Great service I took myRDX in for routine service and a couple of minor issues. We were given a loaner car to avoid waiting. The work was complete when promised and I took myRDX in for routine service and a couple of minor issues. We were given a loaner car to avoid waiting. The work was complete when promised and was done correctly. Everyone we came in contact with at Harper was friendly and polite. I can't imagine a better experience. More
Quick service Chris from the service department was extremely friendly and helpful! The team always remembers your face, and that is one in a million customer servi Chris from the service department was extremely friendly and helpful! The team always remembers your face, and that is one in a million customer service. More
First Class Experience My service rep, Phil Collins, was courteous and professional when I took my MDX in for service. He explained everything my car needed, and had it read My service rep, Phil Collins, was courteous and professional when I took my MDX in for service. He explained everything my car needed, and had it ready on time. I recommend Harper Acura! More