Harper Acura - Service Center

Great dealership and service shop After having bought an Acura in Florida, I have been extremely satisfied with my experiences at the Knoxville Harper Acura dealer. I wish I would hav After having bought an Acura in Florida, I have been extremely satisfied with my experiences at the Knoxville Harper Acura dealer. I wish I would have bought my car from them! Great, friendly staff and an excellent service shop that actually values your time. More

A1 Service Yesterday Harper Acura always honors the appointment times scheduled and completes my regularly scheduled maintenance quickly and efficiently. If additional wor Harper Acura always honors the appointment times scheduled and completes my regularly scheduled maintenance quickly and efficiently. If additional work is required or suggested, they do a great job explaining what and why it need to be done. More

Service After The Sale You can buy a car anywhere, but getting it serviced from people you trust along with gratitude and respect is like finding a unicorn next to a pot of You can buy a car anywhere, but getting it serviced from people you trust along with gratitude and respect is like finding a unicorn next to a pot of gold! The service department at Harper will keep me coming back to this dealership for my car purchases. Todd Robinson Athens, TN More

Another great experience Ray was great to work me in and check out our vehicle. The service department was easy to work with and very helpful. Would highly recommend. Ray was great to work me in and check out our vehicle. The service department was easy to work with and very helpful. Would highly recommend. More

Excellent service We always get excellent service, even with an older vehicle. We bought our 2003 MDX there new, and we are always treated like we still own a new vehi We always get excellent service, even with an older vehicle. We bought our 2003 MDX there new, and we are always treated like we still own a new vehicle. It has been an outstanding SUV, and service has also been outstanding. We may be buying a new MDX within the year, and we know where we will go! More

Timely Service Ray was quick to fit me in on very short notice which I greatly appreciated. He provided me a loaner which I initially did not think I needed, but ul Ray was quick to fit me in on very short notice which I greatly appreciated. He provided me a loaner which I initially did not think I needed, but ultimately did need. He had it waiting for me when I arrived. The service was great taking especially good care of my corroded battery cables! I highly recommend Harper Acura, Ray, and the entire service team. Of course, they washed my MDX - great job! More

Emergency Service I have purchased Acura MDXs from Harper since 2001 and our 2014 MDX is number seven. I would hate to go anywhere else. Last Monday I got a call from I have purchased Acura MDXs from Harper since 2001 and our 2014 MDX is number seven. I would hate to go anywhere else. Last Monday I got a call from my wife telling me that the MDX had a warning light re the engine and the emissions control. I drove our truck to her and swapped vehicles and drove the MDX carefully to Harper's. It was a Monday morning and of course I had no appointment. The service manager put me in line and, although a long wait the problem was diagnosed and the engine emissions software was updated thereby fixing the problem. More

Customer service is always tops! I had my service last Feb. 17, 2016. The staff has consistently treated us with respect and kindness. Service is always outstanding from scheduling ti I had my service last Feb. 17, 2016. The staff has consistently treated us with respect and kindness. Service is always outstanding from scheduling till when you pick up your vehicle. More

Great Service, Always!! The folks at Harper treat customers like family. I recently took my TSX in for new tires and oil change. They gave me a loaner MDX (wow!) to drive w The folks at Harper treat customers like family. I recently took my TSX in for new tires and oil change. They gave me a loaner MDX (wow!) to drive while they performed the service. I consistently receive excellent, professional service at Harper! More

Always first class service From a simple oil change to a major service or anot unscheduled repair, Harper treats you with respect and ultimate professionalism. I will not take m From a simple oil change to a major service or anot unscheduled repair, Harper treats you with respect and ultimate professionalism. I will not take my Acura anywhere else. More