Harper Acura - Service Center

I bought my Acura MDX last year and have been so happy with the car, but especially happy with Harper Acura. Great folks in both sales and service. Last week I had to leave my car in for cracked windshi with the car, but especially happy with Harper Acura. Great folks in both sales and service. Last week I had to leave my car in for cracked windshield. My service advisor, Houston, kept me up to date on what was going on an when my car would be ready. Nice that I got a free loaner, while my car was being serviced. More

My MDX has had a chirping sound since it was purchased in 2017. Also have continued to have shifting issues with the transmission. These issues were investigated on every service call since the car was new. 2017. Also have continued to have shifting issues with the transmission. These issues were investigated on every service call since the car was new. On our most recent service Jeff found a ruptured rear motor mount. That has finally fixed the chirping. I am hopeful that a solution for the poor shifting of the transmission will finally be fixed. The service team at Harper Acura are great. My thanks to Jeff, Arles and Steve for not giving up! More

Excellent service on my Acura cars! I always trust Harper’s to be thorough and make sure I get back on the road safely. The employees were all masked and taking Covid precautions as well. Harper’s to be thorough and make sure I get back on the road safely. The employees were all masked and taking Covid precautions as well. More

I had my 2016 Acura RDX serviced this week, and Harper did an outstanding job. I highly recommend them. All of the staff members I dealt with were attentive and friendly. This is a top notch dealership. did an outstanding job. I highly recommend them. All of the staff members I dealt with were attentive and friendly. This is a top notch dealership. More

Had a great experience with service after buying a used MDX and needing a few things done. They provided a nice loaner car, and worked on our issues. MDX and needing a few things done. They provided a nice loaner car, and worked on our issues. More

Amazing service as always at Harper Acura. My most recent visit was for maintenance on my oldest (a Acura 2008 TL) and my service contact Steve helped me navigate what my 207,000 mile baby was due for and he visit was for maintenance on my oldest (a Acura 2008 TL) and my service contact Steve helped me navigate what my 207,000 mile baby was due for and helped prioritize the things needed. This was an involved service including Timing Belt replacement.I arrived just after my scheduled time, I was greeted immediately, offered a beverage, and checked in. I then was given a brand new 2021 TLX to drive while the pros at Harper executed the service I desired. I got a call from Steve mid day for an update on one of the items I thought would need replacement. Steve told me the service techs did not see a need to replace at this time. Who does that in today’s world? I was a buyer the deal was already made but my Acura dealership acts in my best interest. Later that day I dropped off the amazing new TLX and reunited with my old friend who will continue to be there for the next hundred thousand. That’s one of the great things about Acura as they continue to evolve and produce exciting product, people are rarely forced into replacing one due to its age. More

Steven Matz does an excellent job listing required service checks, texting photos of other items discovered (filthy cabin & engine filters, low battery, brake status) for agreement for replacements on service checks, texting photos of other items discovered (filthy cabin & engine filters, low battery, brake status) for agreement for replacements on a near-100,000 mile service visit for our still-wonder-performing 2009 AWD 3.7L Acura RL. 5th Acura we've owned over 25 yrs and have been with Harper Acura since bought Appletree. johnoverly More

Steve Matz and company do a great job in servicing my vehicle. They are always on time and explain the service thoroughly so I can understand the work performed. vehicle. They are always on time and explain the service thoroughly so I can understand the work performed. More

Excellent service and Steve did an outstanding job of getting the service done in a timely manner and kept me informed about the progress of the service. getting the service done in a timely manner and kept me informed about the progress of the service. More

This dealership always runs on time. They have a comfortable waiting area and offer free loaner cars if your service will be long. I we’ve been customers for 5 years and will continue to be. They ha comfortable waiting area and offer free loaner cars if your service will be long. I we’ve been customers for 5 years and will continue to be. They have always fixed the problem right the first time. More