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Harper INFINITI - Service Center

Knoxville, TN

5.0
181 Reviews

181 Reviews of Harper INFINITI - Service Center

Sort by
August 30, 2022

Terrific service visit today. Everything done as promised and on time. Customer rep was great. More

by tcdoolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Hester
Report | Print
Aug 30, 2022 -

Harper INFINITI responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Harper INFINITI team. Drive safely, and we hope to see you back!

August 30, 2022

I always Enjoy working with Zachary hester, he’s very knowledgeable and helpful. Always a smooth process! More

by S.ashby12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Hester
Report | Print
Aug 31, 2022 -

Harper INFINITI responded

Thank you for the review. We're glad to hear that Zachary was nice to work with. We appreciate your business here at Harper INFINITI. See you next time.

August 30, 2022

Always excellent service from excellent staff. They always demonstrate the importance of their customers in their interactions as well as in their work environment. More

by squirt8316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Shoft , Matt Stegall, Tom McNair, Zack Hester, Mark Byrd, Phillip Weaver
Report | Print
Aug 30, 2022 -

Harper INFINITI responded

We are happy to hear from you! Thank you for choosing Harper INFINITI and for sharing your experience with our team. Drive safely until we see you again!

August 29, 2022

I took my car for regular maintenance and Richard took care of me right away and my car was nice and clean when they got done. More

by Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Aug 30, 2022 -

Harper INFINITI responded

Cheryl, thank you for the great review! We are so glad to hear that you had a successful service experience working with Richard and the Harper INFINITI team. Drive safely, and we hope to see you back!

August 29, 2022

Eric was terrific and kept us posted as we worked through a complicated repair. I would highly recommend Harper Infiniti! More

by Cindymassingale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in Service Dept, Phillip Weaver
Report | Print
Aug 29, 2022 -

Harper INFINITI responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Eric and the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

August 27, 2022

Employees were very nice and helpful. Dealership was very clean. It was very helpful to me to get a loaner car. More

by brendasw9565
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Liner
Report | Print
Aug 29, 2022 -

Harper INFINITI responded

Thank you for the great review! We are so glad to hear that you had a five-star experience working with us. Drive safely, and we hope to see you back at Harper INFINITI!

August 26, 2022

Service was quick and all employees were courteous. Richard explained the cost of service before it was completed. More

by Charlot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard, Phillip Weaver
Report | Print
Aug 27, 2022 -

Harper INFINITI responded

Thanks for supporting Harper INFINITI with your review! We're so glad our team welcomed you with prompt service and that Richard offered informative communication. Drive safely, and we'll see you next time!

August 26, 2022

Marcus Sells helped us with our Infiniti. He helped us with our problem and did everything he could to resolve the issue More

by Schiestel_c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Sells
Report | Print
Aug 26, 2022 -

Harper INFINITI responded

We are so glad to hear that Marcus went the extra mile to assist with your auto service needs! Drive safely, and we hope to see you again at Harper INFINITI!

August 26, 2022

This is a great dealership with a fantastic staff. I have been a loyal customer to Harpers Infiniti and I could not imagine going any where else. I've always had an awesome experience with this dealer More

by jhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Pulvirenti, Zack Hester, Phillip Weaver
Report | Print
Aug 27, 2022 -

Harper INFINITI responded

Your review is everything we hope to see! It's always our pleasure to welcome you back to Harper INFINITI with excellent service and we're honored to have earned your loyalty. Drive safely, and we look forward to working with you again next time!

August 24, 2022

Service was done in a timely manner and to my satisfaction. Staff is always courteous and kind. More

by Whitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Weaver
Report | Print
Aug 25, 2022 -

Harper INFINITI responded

Whitt, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Harper INFINITI team. Drive safely, and we hope to see you back!

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