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Harper INFINITI - Service Center

Knoxville, TN

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181 Reviews

181 Reviews of Harper INFINITI - Service Center

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September 17, 2020

I‘ve had experience with Sewell Infiniti in Dallas and Cochran Infiniti in Pittsburgh. All have been superior. Harper is as good as they are. More

by Bill Carl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Hester
September 16, 2020

It was great. They are friendly and knowledgeable. I enjoy the product and the service. The service experience almost outdoes the actual brand. I like the way they stand behind it. More

by daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus
May 14, 2020

I am very impressed with the professionalism of Harper Infiniti especially in how they have tried to maintain business, and meet safety needs during the COVID-19 pandemic. The dealership’s professionalis More

by neal53pooch
Recommend Dealer
Yes
Employees Worked With
Eric
May 04, 2020

Zack was as always extremely professional, knowledgeable, and curtesy. I won’t see anyone, but him. I’ve been seeing him since 2008. Philip is also extremely nice and is always in a great mood. Makes me smil More

by tara0515
Recommend Dealer
Yes
Employees Worked With
Zack
April 29, 2020

The only reason I drive an Infiniti is Harper. Cars are great, but they’re excellent! Harper always does a fantastic job and the staff is phenomenal. More

by terrance
Recommend Dealer
Yes
Employees Worked With
Eric
March 06, 2020

Good and want to please the costumer. I have been dealing with Harper Infinity dealership for 20 years.Very courteous and professional people. I highly recommend them to deal with a purch More

by dana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis,Zachary Hester.
November 18, 2018

Go see Kevin! My experience was amazing, and I really reccomend these guys! I would like to point out how amazing & kind Kevin was during my experience! I will be b More

by Kevin,keleigh123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
October 02, 2016

Mist excellent Mark Byrd and his staff have always been so polite and courteous. I actually feel great about bringing my Infiniti to the dealership. I get treated as More

by gnhoward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Byrd,Chris York,, Larry,Aaron, and James.
September 16, 2015

Oil Change I do ALL my maintenance with Harper Infiniti! Yesterday,waiting over an hour for an oil change, left me feeling frustrated. Infiniti manager, Mr. Byrd More

by Susan, Infinity Owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Byrd
December 11, 2014

Great Customer Service We had an issue with my wife's M37x, but Marcus Sells and his team of technicians in the Service Department made our problems disappear. Every aspect More

by deh4170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Sells, Marcus Sells
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