Harper INFINITI - Service Center
Knoxville, TN

181 Reviews of Harper INFINITI - Service Center
It was great. They are friendly and knowledgeable. I enjoy the product and the service. The service experience almost outdoes the actual brand. I like the way they stand behind it. enjoy the product and the service. The service experience almost outdoes the actual brand. I like the way they stand behind it. More
I am very impressed with the professionalism of Harper Infiniti especially in how they have tried to maintain business, and meet safety needs during the COVID-19 pandemic. The dealership’s professionalis Infiniti especially in how they have tried to maintain business, and meet safety needs during the COVID-19 pandemic. The dealership’s professionalism and efforts to reach out to customers has been impressive. More
Zack was as always extremely professional, knowledgeable, and curtesy. I won’t see anyone, but him. I’ve been seeing him since 2008. Philip is also extremely nice and is always in a great mood. Makes me smil and curtesy. I won’t see anyone, but him. I’ve been seeing him since 2008. Philip is also extremely nice and is always in a great mood. Makes me smile and feel welcomed. Always smiling and makes me smile as well. More
The only reason I drive an Infiniti is Harper. Cars are great, but they’re excellent! Harper always does a fantastic job and the staff is phenomenal. great, but they’re excellent! Harper always does a fantastic job and the staff is phenomenal. More
Good and want to please the costumer. I have been dealing with Harper Infinity dealership for 20 years.Very courteous and professional people. I highly recommend them to deal with a purch I have been dealing with Harper Infinity dealership for 20 years.Very courteous and professional people. I highly recommend them to deal with a purchase of an upscale vehicle.Their service is superior and reliable.I live 70 miles west of Knoxville,but this little inconvenience of distance offset dealing with them in all aspects. More
Go see Kevin! My experience was amazing, and I really reccomend these guys! I would like to point out how amazing & kind Kevin was during my experience! I will be b My experience was amazing, and I really reccomend these guys! I would like to point out how amazing & kind Kevin was during my experience! I will be back! More
Mist excellent Mark Byrd and his staff have always been so polite and courteous. I actually feel great about bringing my Infiniti to the dealership. I get treated as Mark Byrd and his staff have always been so polite and courteous. I actually feel great about bringing my Infiniti to the dealership. I get treated as family and everyone seems to know my name. My wife has expressed to me the same impression from her. I trust them and I have and will continue to recommend Harper Infiniti to others.. More
Oil Change I do ALL my maintenance with Harper Infiniti! Yesterday,waiting over an hour for an oil change, left me feeling frustrated. Infiniti manager, Mr. Byrd I do ALL my maintenance with Harper Infiniti! Yesterday,waiting over an hour for an oil change, left me feeling frustrated. Infiniti manager, Mr. Byrd, did not charge me for this oil change! This has only happened one time and Mr. Byrd, being the exceptional business he represents, made it right! More
Great Customer Service We had an issue with my wife's M37x, but Marcus Sells and his team of technicians in the Service Department made our problems disappear. Every aspect We had an issue with my wife's M37x, but Marcus Sells and his team of technicians in the Service Department made our problems disappear. Every aspect of the Harper Infiniti experience is top notch! This is a wonderful place to purchase and service your vehicle…I give everyone an A+++ More