Harper INFINITI - Service Center

I was very impressed at the way I was received at Harper when I brought my Infinity G-35 Coupe in for service and repairs recently. Even though I did not buy my car from Harper, I was treated as if I had. T when I brought my Infinity G-35 Coupe in for service and repairs recently. Even though I did not buy my car from Harper, I was treated as if I had. Tom McNair was very knowledgeable and courteous. I was also very impressed that a loaner car was provided to me at no charge and that they detail cleaned my car after the service. I will definitely be bringing my car back for future service and will be telling others about my experience. I will also consider future car purchases from Harper. More

While stranded during a visit to the Knoxville area, Jeff and his staff took care of getting my car in to the dealership, diagnosing/repairing and returning it in a timely and professional manner. Couldn't h and his staff took care of getting my car in to the dealership, diagnosing/repairing and returning it in a timely and professional manner. Couldn't have been a more seamless experience. Thank you!!! More

On my second Infiniti - both from Harper. Have ALWAYS been very well treated. Sales are not "pushy" and service is fast, accurate, cost-effective and courteous. Latest service this week: Particular kudos been very well treated. Sales are not "pushy" and service is fast, accurate, cost-effective and courteous. Latest service this week: Particular kudos to Jeff Painter for working around my complicated schedule of unanticipated surgery for my wife and short notice work demands. Love the cars; dealer personnel are excellent. See no reason to go anywhere else!! Alan Baker 865.414.0310 More

I have been a customer of Harper's Infiniti for 6 years now. I cannot say enough about how wonderful the service is. I have always had my car serviced by Harper's and every time it has been nothing but a now. I cannot say enough about how wonderful the service is. I have always had my car serviced by Harper's and every time it has been nothing but a pleasure working with Tom McNair. He is adamant about making your experience with Harper's Service Dept. flawless. Great job and Thank YOU!! More

Tom was great. He was very friendly and provided information for my next visit. My tires were rotated and I didn't request the rotation and Tom did not charge for the rotation. information for my next visit. My tires were rotated and I didn't request the rotation and Tom did not charge for the rotation. More

Harper Service is top notch. Had an issue with the air tire pressure on my Infiniti - and had screw in the tire. Tom was very professional and addressed the problem very quickly. Thanks Tom tire pressure on my Infiniti - and had screw in the tire. Tom was very professional and addressed the problem very quickly. Thanks Tom More

I can't say enough good things about Harper's Infiniti service and Tom. I actually look forward to getting oil changes and maintenance service on my car because I know it will be a good experience. Thei service and Tom. I actually look forward to getting oil changes and maintenance service on my car because I know it will be a good experience. Their service is just excellent. I recommend them to my family and friends. More

Any service visit I have had at Harpers has been extraordinary. The service people are very sensitive to the needs of the customer. Mr. McNair was especially helpful in giving me some insight as to extraordinary. The service people are very sensitive to the needs of the customer. Mr. McNair was especially helpful in giving me some insight as to when I might need the brake job I thought I needed today. I've been to other dealers to have my cars serviced in the twenty-four years I've been in Knoxville, but Harpers has been the best by far. I've always felt that I would get overcharged or just ripped off at other dealer service shops, but I've never had that feeling at Harpers. Today, I took my car in for an oil change and brake job. Mr. McNair informed me I only needed the oil change. I know very little about cars and I told Mr. McNair they could have done the brake job and I wouldn't have known if I needed it or not. He responded that they are always honest and fair to their customers. This is my fourth Infiniti I've bought at Harpers and I've had them all serviced there. It's good to find a business that exhibits honesty and integrity in their dealings with customers. I will continue to do business at Harpers. More

This is an amazingly easy process. My loaner car was waiting for me when I arrived. Mike quickly got any information needed & got me out the door to start my day. My car ready as promised & clean waiting for me when I arrived. Mike quickly got any information needed & got me out the door to start my day. My car ready as promised & clean More

I went in there and the customer service was great, there was a nice waiting area, and they explained the problem with my car in a way that I could understand. was a nice waiting area, and they explained the problem with my car in a way that I could understand. More