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Harper INFINITI - Service Center

Knoxville, TN

5.0
181 Reviews

181 Reviews of Harper INFINITI - Service Center

Sort by
February 09, 2023

Such great service and wonderful people. Eric always is so helpful and kind! I am consistently greeted with smiling faces and people who want to help! More

by tnheather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric , Matt Stegall, Tom McNair, Zack Hester, Mark Byrd, Phillip Weaver
Report | Print
Feb 09, 2023 -

Harper INFINITI responded

It's wonderful to hear that Eric and the Harper INFINITI team deliver five-star customer service! Thank you for sharing and supporting our business.

February 03, 2023

Very professional service from the time I arrived until the time my vehicle was returnef More

by luchffl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McNair, Zack Hester, Mark Byrd, Phillip Weaver
Report | Print
Feb 03, 2023 -

Harper INFINITI responded

Thank you for the review! We appreciate your support and hope to see you back again at Harper INFINITI!

February 02, 2023

I went to get an oil change after leaving the dentist office. I received excellent service, before I got comfortable the service was complete. Richard was understanding regarding the free car wash by giv More

by pmc0628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard, Phillip Weaver
Report | Print
Feb 02, 2023 -

Harper INFINITI responded

Thank you for the kind words and thoughtful review! We are delighted that Richard and our team provided you with top-notch service and we look forward to assisting you next time. -- Harper INFINITI Team

January 30, 2023

You all were great. My wife brought her car in to have it checked out you found the problem gave her a loner got hers fix the next day. What service More

by Chris.akins1955
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McNair, Zack Hester, Mark Byrd, Phillip Weaver
Report | Print
Jan 31, 2023 -

Harper INFINITI responded

Thank you, Chris! It was our pleasure to offer your wife timely service. Thank you for supporting Harper INFINITI with your great review!

January 26, 2023

I was very impressed with the work done on my car. Eric was very professional and it was appreciated. Very friendly and helpful. More

by Blue heaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in service
Report | Print
Jan 27, 2023 -

Harper INFINITI responded

Thanks for the 5-star review of Harper INFINITI! Eric will appreciate the shoutout.

Jan 27, 2023 -

Blue heaven responded

You all deserve it.

January 25, 2023

Zach in service was the absolute best person to deal with. A+++ There mechanics are top notch andwould recomend to anyone! More

by Josephjmayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester
Report | Print
Jan 25, 2023 -

Harper INFINITI responded

It's great to hear that Zach took such great care of you! Thank you for choosing Harper INFINITI and for sharing your experience. Safe travels ahead!

January 25, 2023

Outstanding Service department. Excellent attention to detail and explain vehicle needs in clear and understandable terms. More

by wadeherrell1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Report | Print
Jan 26, 2023 -

Harper INFINITI responded

We're so happy to hear that our team provided you with stellar service! Thank you for trusting Harper INFINITI!

January 24, 2023

Helped me get both cars serviced at the same time by giving me a loaner car and staff to drive. More

by Judit.remenyik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante, Phillip Weaver
Report | Print
Jan 24, 2023 -

Harper INFINITI responded

We are thrilled to hear that our team was able to assist you! Thank you for the 5 stars, and have an awesome day! –The Harper INFINITI Team

January 24, 2023

Service is always top notch! I am on my 3rd Infinity and always treated well! More

by Jojosouthern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Phillip Weaver
Report | Print
Jan 25, 2023 -

Harper INFINITI responded

We are delighted to have your trust and loyal business. Thank you for working with the Harper INFINITI team!

January 23, 2023

Always fast, efficient service. The staff is always friendly and eager to help in any way. More

by bpullen09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Mark Byrd, Phillip Weaver
Report | Print
Jan 23, 2023 -

Harper INFINITI responded

Thank you for the review! We appreciate the kind words about Frank and hope to see you back again at Paul Miller Subaru!

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