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Harper INFINITI - Service Center

Knoxville, TN

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181 Reviews

181 Reviews of Harper INFINITI - Service Center

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January 03, 2023

Great service. Great attitude. Very helpful.. James was knowledgable, prompt, courteous , and answered all questions. More

by dancotten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Weaver
Report | Print
Jan 03, 2023 -

Harper INFINITI responded

This review means a lot to us! Thank you for choosing Harper INFINITI and for sharing your thoughtful feedback about James. We hope to see you again!

December 30, 2022

Awesome service! Very professional and courteous. Will definitely rely on them to take care of our vehicle in the future. More

by SE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James/Service Rep, Phillip Weaver
Report | Print
Jan 03, 2023 -

Harper INFINITI responded

Thanks for the excellent review of Harper INFINITI! We look forward to working with you again down the road!

December 27, 2022

I bought my vehicle there and I have it serviced there. They are the BEST in the business.. More

by Phillip.stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Mark Byrd, Phillip Weaver
Report | Print
Dec 27, 2022 -

Harper INFINITI responded

The team at Harper INFINITI loves seeing great reviews! Thank you, Phillip!

December 21, 2022

Zach is always welcoming and works hard to ensure I am satisfied. Today he went above and beyond and got my clock fixed. ❤️ Thanks Zach and the other 2 gentlemen that helped with my intake and car More

by Annoddddd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2 gentlemen that did intake and assisted when I picked up. I can’t remember their names. , Zack Hester
Report | Print
Dec 21, 2022 -

Harper INFINITI responded

Thank you for this great review of Harper INFINITI. We are thrilled to hear that Zach went above and beyond for you. He and the team appreciate your trust and business.

December 19, 2022

Service is great. Eric Liner is a an excellent service rider. I highly recommend them. More

by Drchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Liner, Phillip Weaver
Report | Print
Dec 20, 2022 -

Harper INFINITI responded

Thank you for the great review and kind words about Eric and our team here at Harper INFINITI! We appreciate it!

December 14, 2022

The best. I called with the problem, they told me to come in for service. Everything was fixed in 2 hours, under warranty. More

by Sheila Treece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Booker
Report | Print
Dec 14, 2022 -

Sheila Treece responded

Worked with John Booker, he is always professional and courteous. He lets me know what is going on and what will be done. I always feel better when i see his face and know he is taking care of my car.

Dec 15, 2022 -

Harper INFINITI responded

Worked with John Booker, he is always professional and courteous. He lets me know what is going on and what will be done. I always feel better when i see his face and know he is taking care of my car.

December 13, 2022

They are always friendly and thorough with my car. Always follows up after my service More

by pandee96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Liner
Report | Print
Dec 13, 2022 -

Harper INFINITI responded

Thank you for the great review of Harper INFINITI! We truly appreciate your business!

December 08, 2022

Great service, great people! We trust them for all our service needs. Thank you James and the entire service team! More

by Dstewart
Recommend Dealer
Yes
Employees Worked With
James, Tom McNair, Zack Hester, Mark Byrd, Phillip Weaver
Report | Print
Dec 08, 2022 -

Harper INFINITI responded

Thank you for reviewing James and the team here at Harper INFINITI! We are proud to have earned your trust!

December 07, 2022

Friendly service by Richard. Negotiated discount fairly on 2 year old battery trade in for my QX70. Very satisfied. More

by Rmjaxvol32763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Dec 07, 2022 -

Harper INFINITI responded

We are delighted to receive this review of Harper INFINITI! Richard will appreciate the shoutout! Thank you for working with our team.

Dec 07, 2022 -

Rmjaxvol32763 responded

I also like working with my regular Service Technician Zack.

Dec 07, 2022 -

Harper INFINITI responded

Zack will be so glad to hear it! Safe travels, and we'll see you next time!

December 07, 2022

Always pleased with the work that this dealership provides. Always accommodating to the customer and able to provide repairs when needed. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Matt Stegall, Phillip Weaver
Report | Print
Dec 07, 2022 -

Harper INFINITI responded

Richard, thank you for sharing your experience with Harper INFINITI! We appreciate your loyal business and look forward to next time!

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