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Harper INFINITI - Service Center

Knoxville, TN

5.0
181 Reviews

181 Reviews of Harper INFINITI - Service Center

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December 05, 2022

Excellent customer service by James my service advisor. Knowledgeable and professional and quick service! Harper has won my business. More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Booker
Dec 06, 2022 -

Harper INFINITI responded

Hi Randy - Thank you for leaving Harper INFINITI a five-star review! We are thrilled that James delivered such a high standard of service you feel confident in. Until next time!

December 03, 2022

Harper Infiniti is a phenomenal dealership and I would certainly recommend them to everyone Zack in service is the best. More

by sandradockins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester
Dec 05, 2022 -

Harper INFINITI responded

Hi Sandra - We are thrilled that Zack and the team took such great care of you and earned your recommendation! Thank you for choosing Harper INFINITI and for sharing your experience. Drive safely!

December 01, 2022

Excellent facilities and knowledgeable staff. I've been doing business with them and I've always been satisfied with their/service More

by Santi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Mark Byrd, Phillip Weaver
Dec 01, 2022 -

Harper INFINITI responded

Thank you for the review. We are glad to hear that the Harper INFINITI team was knowledgeable and nice to work with. See you again next time!

November 28, 2022

Harper Infiniti always makes sure the customer is cared for from the moment one comes through the door. Marcus Sells communicates and understands my needs every time I visit. I sent two family members to More

by Friariii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosemarie DiPaola. (Wonderful), Phillip Weaver, Marcus Sells
Nov 28, 2022 -

Harper INFINITI responded

Thank you for the great review! We are thrilled to hear that Marcus, Phillip, and Rosemarie delivered such a successful service experience. Drive safely, and we hope to see you back again at Harper INFINITI!

November 27, 2022

Appointment was quick and easy by phone. BTW, the online service appointment process has never worked for me in 4 years. Eric was a great service rep - very helpful. Car was ready when pr More

by ERB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 28, 2022 -

Harper INFINITI responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Eric and the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

November 26, 2022

I have always received Top Notch service Everyone is always very professional and nice. The work is always done in a very timely manner More

by msfto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Booker , Phillip Weaver
Nov 28, 2022 -

Harper INFINITI responded

Thank you for this great review! We are delighted to hear that our team has provided top-notch service. Thank you for working with us here at Harper INFINITI!

November 23, 2022

We have been doing business with this dealership since 2013 and very pleased to report that our business relationship is top notch... always pleased with our service and auto buying results. For emphasis More

by tillerronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stegall, Phillip Weaver
Nov 23, 2022 -

Harper INFINITI responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Harper INFINITI team over the years. Drive safely, and we hope to see you back again down the road!

November 18, 2022

The staff from the front of the house to the back of house never disappoint and so thankful of the honesty of the services needed. The last few years I have worked mainly with the service department on More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hester, Marcus Sells, Richard Shaft, Matt Stegall, Zack Hester, Phillip Weaver
Nov 18, 2022 -

Harper INFINITI responded

Nikki, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

November 16, 2022

Always, always takes the best care w/my vehicle! Who knew car repair could be a pleasurable experience. More

by ToInfinitiAndBeyond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Phillip Weaver
Nov 17, 2022 -

Harper INFINITI responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

November 07, 2022

James the service tech was very polite and got my service taken care of they get my car in and out in a resonable time More

by Debmowery3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Weaver
Nov 08, 2022 -

Harper INFINITI responded

We are so glad that you had a positive experience working with James. Harper INFINITI is here to help with your service needs! Thank you for this kind review.

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