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Harper INFINITI - Service Center

Knoxville, TN

5.0
181 Reviews

181 Reviews of Harper INFINITI - Service Center

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November 03, 2022

I have my QX-60 serviced here since I purchased the car several years ago. Eric Liner is the best Service Consultant I have ever dealt with in my 61 years of life. He is very customer oriented, and m More

by Peter T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Liner. 5 stars.
Nov 04, 2022 -

Harper INFINITI responded

Peter, thank you for the great review! We are so glad to hear that Eric delivered such an outstanding service experience. Drive safely, and we will be sure to pass on the kind words to him and the Harper INFINITI team!

November 03, 2022

I love that I am greeted by name when I arrive for my service appointments. The service team helps me take good care of my aging car. More

by MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 04, 2022 -

Harper INFINITI responded

It's our pleasure to welcome you to Harper INFINITI with friendly and attentive service! Please let us know if we can provide any further assistance.

October 31, 2022

Zach was very helpful. I came in for an oil change and the service was very quick and my car was very clean upon pickup. More

by Aaron.ashworth1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Hester
Nov 01, 2022 -

Harper INFINITI responded

Zach and the entire Harper INFINITI team are always here to help you out, Aaron! Thank you so much for supporting Harper INFINITI and please let us know if you need anything down the line!

October 30, 2022

I used the express oil change service. The staff was friendly and waiting area was pleasant. The service was finished even sooner than I expected. More

by Markw37385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Weaver
Oct 31, 2022 -

Harper INFINITI responded

Mark, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

October 27, 2022

The Harper dealerships are all "next level". Harper Infiniti is absolutely squared away with a maintenance program / service department that is the best I have ever seen. More

by Tommy Car Critic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Weaver
Oct 27, 2022 -

Harper INFINITI responded

Hi Tommy - We are thrilled to read this feedback! Thank you for choosing Harper INFINITI and for stopping by to share your experience with our team. Drive safely!

October 27, 2022

Always a good and friendly experience when I am there. I recommend Harper to Everyone. More

by Deekee92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Booker Five Stars, Tom McNair, Zack Hester, Mark Byrd, Phillip Weaver
Oct 27, 2022 -

Harper INFINITI responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

October 24, 2022

Very professional and courteous staff. I would recommend any of the Harper dealerships. I also own an Acura. The service is also excellent at Harper Acura More

by R Bowles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Liner, Phillip Weaver
Oct 24, 2022 -

Harper INFINITI responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Harper INFINITI team. Drive safely and we hope to see you back!

October 23, 2022

Staff was very communicative, fixed everything, and presented me w a clean vehicle at the end… More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Linter
Oct 24, 2022 -

Harper INFINITI responded

David, thank you for the great review! We are so glad to hear that you had a successful experience working with us. Drive safely, and we hope to see you back at Harper INFINITI!

October 22, 2022

Staff offers an efficient and professional service in a friendly, customer-oriented establishment. They are the best! More

by Stacialewis12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 24, 2022 -

Harper INFINITI responded

Thank you for your confidence in our team! We appreciate your business and we hope to see you again at Harper INFINITI. Drive safely until we see you next!

October 20, 2022

Have been a customer for 30 years . They have been and continue to be an excellent dealership from top to bottom. They have always always done everything in their power to solve the iss More

by Dr O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack, Phillip , Shannon Harper, Matt Stegall, Tommy Pulvirenti, Zack Hester, Mark Byrd, Brad Sharp, Phillip Weaver
Oct 20, 2022 -

Harper INFINITI responded

Thank you for your continued support over the years! Hearing that you are so confident in the Harper INFINITI team to get the job done made our day. Drive safely, and we are looking forward to seeing you back again down the road!

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