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Harper INFINITI - Service Center

Knoxville, TN

5.0
181 Reviews
Today: 7:30 AM - 6:00 PM Open Now
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181 Reviews of Harper INFINITI - Service Center

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October 19, 2022

Always polite and professional. Premium service at an extremely affordable rate. Eric and Richard are both great and always take great care of my car. More

by Andrewobrien0113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Shaft
Report | Print
Oct 19, 2022 -

Harper INFINITI responded

When we see words like "polite and professional" we know we are doing a great job! Thank you for the shoutout to Eric and Richard, and we can't wait to see you again at Harper INFINITI!

October 18, 2022

Great people to work with! Service department is a top notch when dealing with a dealership. More

by Kcantwell55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Sells
Report | Print
Oct 19, 2022 -

Harper INFINITI responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

October 18, 2022

James & the service crew at Harper Infinity were very courteous & resolved all work in a excellent manner. I would highly recommend for any of your car service needs. More

by Tooleman007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Booker
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Oct 19, 2022 -

Harper INFINITI responded

We are proud to have earned your business! Thank you for choosing Harper INFINITI and for sharing your kind words about James. Drive safely!

October 13, 2022

Every time we bring our car in, we always get the best service!!!! They are the best More

by Jim M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James is also a 5 star, Phillip Weaver
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Oct 14, 2022 -

Harper INFINITI responded

Jim, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

October 12, 2022

Always accommodating, friendly, professional and they provide great service. They get you out in a very timely manner. More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Liner
Report | Print
Oct 12, 2022 -

Harper INFINITI responded

We're glad we're delivering the timely, professional, and high-quality service we pride ourselves on, John! Thank you for the wonderful review and for taking your business to Harper INFINITI - we're at your disposal whenever you need us next! Be well.

October 11, 2022

I never dred taking my car in for service. A very professional staff and always respectful. I recommend this dealership at the highest level... the service department is beyond compare! More

by melody
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Mark Byrd, Phillip Weaver
Report | Print
Oct 12, 2022 -

Harper INFINITI responded

Craig, congratulations on your new car! We are happy to hear that your experience was so efficient and successful. Thank you for choosing Koons Tysons Toyota!

October 10, 2022

Very nice to do business with. They exceeded their promised time estimate. Not stressful at all. More

by Astex
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phillip Weaver
Report | Print
Oct 11, 2022 -

Harper INFINITI responded

Thank you so much for your patience and understanding. We really appreciate your business and hope to see you again at Harper INFINITI!

October 08, 2022

Always a pleasant experience the staff is very knowledgeable and kind I will continue to give them my business More

by Swilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Stegall, Zack Hester, Mark Byrd, Brad Sharp
Report | Print
Oct 10, 2022 -

Harper INFINITI responded

We are proud to have earned your continued business and great review! Thank you from all of us at Harper INFINITI, we look forward to welcoming you back next time.

October 07, 2022

Harper Infiniti always treats me 1st class and takes excellent care of me and my needs. They are always are very helpful and welcoming More

by Dhwebb58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Weaver
Report | Print
Oct 10, 2022 -

Harper INFINITI responded

We're over the moon our team has delivered attentive assistance that's made you feel valued as a Harper INFINITI customer! Drive safe, and we look forward to working with you again next time!

October 06, 2022

Zach is always very friendly and knowledgeable. It is a pleasure to work with him. He makes me feel like a valued customer. More

by ukisgreat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Zack Hester, Phillip Weaver
Report | Print
Oct 07, 2022 -

Harper INFINITI responded

We're overjoyed Zach has consistently welcomed you with courteous service and expertise that's made you feel valued as a Harper INFINITI customer. Drive safely, and we look forward to working with you again next time!

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