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Harper INFINITI - Service Center

Knoxville, TN

5.0
181 Reviews

181 Reviews of Harper INFINITI - Service Center

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October 05, 2022

Arrived at dealership @ 8:00 -quick service oil change- out by 10:00-excellent experience More

by theotherbutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Phillip Weaver
Oct 05, 2022 -

Harper INFINITI responded

It was our pleasure to assist you with efficient, seamless service! Thank you for choosing Harper INFINITI and for sharing your feedback. Drive safely until we see you again!

October 04, 2022

Dealership is very customer service oriented and gives great service. Marcus is the best and knows the cars. He is always most helpful More

by stonemitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McNair, Zack Hester, Mark Byrd, Phillip Weaver
Oct 05, 2022 -

Harper INFINITI responded

Thanks so much for the five stars for Marcus and Harper INFINITI! It makes our day to have you as a customer, and we look forward to assisting you again next time. Until then!

October 02, 2022

Eric does an excellent job of keeping me informed of service needs and always greats me even if he is not my advisor. I deal with Harper because I like dealing with the people. More

by Cpawebster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Liner - excellent , Phillip Weaver, Chris Womac
Oct 03, 2022 -

Harper INFINITI responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Eric and the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

October 01, 2022

Always professional and welcoming! I like the inspection done so I feel safe and confident driving my car. Always very clean! More

by dprzy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Shaft, Phillip Weaver
Oct 03, 2022 -

Harper INFINITI responded

It's wonderful to hear that every time you leave Harper INFINITI, you feel confident in your vehicle. Thanks for the five stars and support. Take care!

October 01, 2022

Great service easy to deal with. Always go above and beyond. Very welcoming Great loaner program. More

by Qx8019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard , Phillip Weaver
Oct 03, 2022 -

Harper INFINITI responded

It's our pleasure to offer accommodating assistance! Thanks for supporting Harper INFINITI with your review!

September 30, 2022

Eric was awesome to work with made the experience awesome, in and out pretty quick on just scheduling and appointment yesterday evening. I was impressed, even gave me a nice cleaning inside and out! More

by mamorelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric , Phillip Weaver
Oct 03, 2022 -

Harper INFINITI responded

Mamorelo, thanks so much for stopping in and leaving Harper INFINITI a five-star review! We'll give Eric kudos for ensuring your seamless and enjoyable service experience. Take care, and we'll see you next time!

September 30, 2022

I’ve been coming to this dealership for about 20 years and there is none better at customer service. I recently purchased a used car for my grandson at another dealership. I expected that same customer se More

by Henry Horton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Phillip Weaver
Sep 30, 2022 -

Harper INFINITI responded

Henry, thank you for the great review! We are so glad to hear that you are so confident in the Harper INFINITI team to get the job done. We appreciate your business over the years and hope to see you back again down the road!

September 30, 2022

Timely, efficient service was provided by Richard Shaft during my visit. I think Richard always goes that extra mile to help. More

by Judy Ladd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Shaft
Sep 30, 2022 -

Harper INFINITI responded

Judy, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Richard and the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

September 30, 2022

Harper Infiniti is superb! ! I have been using their service dept.. for 14 years for both my Infinitis and never been disappointed. Zack Hester has been my contact in service fo More

by lkathrynhunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Phillip Weaver
Sep 30, 2022 -

Harper INFINITI responded

Thank you for the great review! We are so glad to hear that you are confident in Zack and the Harper INFINITI team to get the job done. We appreciate your business over the years and hope to see you back again down the road!

September 26, 2022

Very knowledgeable staff , had an answer to every question I asked. Fast service , would recommend . More

by cpgraves3852
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Weaver
Sep 27, 2022 -

Harper INFINITI responded

Nothing better than a five-star review for Harper INFINITI! Thanks for stopping in. Until next time!

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