Harper Volkswagen - Service Center

I want to rate them higher, but I walk away with disappointment every time. From empty promises by our salesman, to getting back a dirty vehicle after service (not just once, but 3 times), to not be disappointment every time. From empty promises by our salesman, to getting back a dirty vehicle after service (not just once, but 3 times), to not being able to properly diagnose and fix my dashboard issues...just disappointed. More

Excellent and efficient service. My car was attended to in a timely manner and was left clean and ready to be picked as expected. My car was attended to in a timely manner and was left clean and ready to be picked as expected. More

So! There have been some employee changes @ Harper VW and quite honestly-I didn’t know who to go to any more in service, that I felt comfortable with…(sa There have been some employee changes @ Harper VW and quite honestly-I didn’t know who to go to any more in service, that I felt comfortable with…(sadly…)…just didn’t know anyone anymore🤷‍♀️… Well! Today-I got Michael Signore! We clicked & he was very down to earth & up front and honest with me!! I like people who are approachable, honest and treat you like you deserve to be treated!☺️ Michael made my day go very well and I appreciate that! (I hope his went well, too!) Thanx Harper VW and Michael for restoring my faith in you all again!(&, well-Andy Maxey in sales helped me a lot today with that, too!!) Been with Harper 23 years now! I really DO NOT want to go anywhere else! Thanx, Guys!! More

Excellent very satisfied. Happy with the service. Thank you 😊 I really don't have any more to say. Happy with the service. Thank you 😊 I really don't have any more to say. More

I have had two good experiences so far with this dealership. Hopefully my experience with them continues to be positive. They are thorough in their work and return my Taos back in working order. If dealership. Hopefully my experience with them continues to be positive. They are thorough in their work and return my Taos back in working order. If my suv proves to be reliable overtime, then I will purchase my next one at this dealership in the future. I love my Taos. I have been a 20 year owner of Toyotas but VW is also a favorite! Thank you for catching the coolant leak (turned out to be an issue from the factory) before my 8 hour drive next week! More

Always keeps the customer informed and do a good job a high quality of work high quality of work More

Great service Great people to deal with. Always do what you need.Contact you for what might need to be done later on. Again Thank for your service Always do what you need.Contact you for what might need to be done later on. Again Thank for your service More

I've been dealing with Harper VW for 25 years now and have no problem recommending the to friends and family. Just waiting to see if NAR gets a ID R now. have no problem recommending the to friends and family. Just waiting to see if NAR gets a ID R now. More

Estimates of the work needed were reasonable and the vehicle inspection, including the videos taken were appreciated. While the videos clearly showed additional work needed, the additional cost was expe vehicle inspection, including the videos taken were appreciated. While the videos clearly showed additional work needed, the additional cost was expected. Always taken my vehicle here. Still am pleased after 12 years. More

I feel I have been treated fairly by this dealership and will continue to deal with them will continue to deal with them More