I purchased my vehicle from Harper VW nearly a year ago. I still regularly speak to the person I purchased it from (Trever) in his ongoing commitment to customer service. Any questions or concerns about my vehicle and the warranties that I purchased are immediately addressed. The service department is spectacular. Steve, the service manager, always takes care of me quickly and efficiently. I am provided a loaner car as well as an accurate and reasonable time frame in which to expect my maintenance/repairs to be completed. I would encourage everyone who needs a new or used vehicle or vehicle service to check them out.