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Harper Volkswagen - Service Center

Knoxville, TN

4.6
436 Reviews

436 Reviews of Harper Volkswagen - Service Center

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September 09, 2019

Excellent work and customer service I purchased my vehicle from Harper VW nearly a year ago. I still regularly speak to the person I purchased it from (Trever) in his ongoing commitment More

by SarahBLilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nichole, Trever White
September 06, 2019

Harper VW service center Nothing but the best @Haroer VW service center on each service visit these folks are professional & honest. Our vehicle is a diesel Passet so we don’t More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk
September 05, 2019

Scheduled Maintenance This Tiguan is my third VW from Harper. Service has always been excellent and they have NEVER tried to sell me something that was not needed. Their Se More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
August 30, 2019

First service visit. Impressed Took my sons 2009 Jetta in for recall service. They took care of the problem in one day. The service manager was exceptional. Polite, courteous, pr More

by Kalf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
August 27, 2019

Excellence per usual! Unscheduled stop for tire notice on my Tiguan Busy lunchtime on Saturday but you’d never know by the reception I received. Got right on it, found a n More

by Bugdriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
August 12, 2019

Excellent Service Service was fast and efficient. Wait time was actually as described when I set up the appointment. Waiting area was clean. My observation was there More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
July 29, 2019

110,000 miles and counting I'm always impressed at how efficient Harper Volkswagen is with the service for my car! I drive from Huntsville AL to only see them because of their g More

by SavGas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
July 19, 2019

Out of Town customer As a just passing through the area customer I was thrilled with the reception and curtesy of this dealership. I wish my local dealer was as good as H More

by Passingthru
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry forgot name.
July 18, 2019

Had my diesel beetle serviced 135000 miles very happy Very happy with service and loaner car . I have 2 diesel cars I service them at Harper and I can recommend this dealership for buying and service.alwa More

by Seppo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Steve mechanic Che G
July 10, 2019

First Time Customer Made appointment in advance. Arrived on time and was greeted immediately. Car was serviced immediately while I waited. Job was well done and I left in More

by Dieselguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
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