I had to trade ina vehicle for a new one through haars, and they worked with me wonderfully, until the second trade in. They forgot to take my down payment, costing me to have my bank overdrawn. Then when I gave them my down-payment they told me they would mail me my registration information. I am now driving a car a month over due with registration, although the finance guy wrote down my right address they sent it to an old one, and I had to call, email, and complain multiple times only to be not answered, told I should be grateful for what they are doing and that they would pay 15 dollars for a two week extension on an already late registration, who knows if i'll actually get it. Instead of being decent human beings and a good company and taking care of the registration I BEGGED to be taken care of I am met with harsh and cold responses, and this is only after I left their website multiple emails. The finance guy Chris, never even returned any of my calls or emails, and had the seller, Tommy do it, who had no idea what he was talking about and took about a half a week to even get back to me to tell me this.