We went to this dealer because we were searching for a specific car. When we got there we saw the car and Igor came out to help us. He was friendly and helpful, although pushy (I hate being pushed in big financial decisions). So we checked the car out and wanted to give it some time to think. And so while I'm trying to discern if this is the right car and right financial decision, Igor calls me. So we finally decide we're going to buy the car. We have a great relationship with our credit union and they had already given us a great rate. The Manager Marshall Powell @ Hburg Auto Mall had a big attitude problem, was very pushy that we take his loan offer, which would only save us maybe $10 a month with a financial place we didn't know and in who knows where. So they had us go back and wait at the service dept. and we waited for over an hour, maybe close to two hours, to get paperwork ready to sign. Then while we're trying to buy the car, the office guy has an attitude, like we're bothering him by spending thousands of dollars there. What?!?! His entire attitude was demeaning and condescending. The car itself is great, but we researched it and got a newer car that was reliable. I would be concerned about someone buying a car there that doesn't have mechanical experience or much auto knowledge. I would be concerned about them lying to and taking advantage of such a person.