Harrisonburg Ford

Beware of Harrisonburg Ford, they are dishonest. We bought a larger used vehicle from them in good faith that they thoroughly inspected the car rather than taking chances and buying from an unknown ind bought a larger used vehicle from them in good faith that they thoroughly inspected the car rather than taking chances and buying from an unknown individual. We paid $19k for a vehicle that a week later left me stranded and put me in danger 3 times after that. Ends up the car has a bad transmission and bad catalytic converter. Harrisonburg ford sent me to 3 different dealerships to get estimates and said we were responsible for the repairs. They used the warranty we paid 2k to "fix" the car in its entirety and then said they did us the favor of fixing the car- with our warranty. They didn't spend a dime on it instead used our warranty money to pay for it. Well I got the car back and now it smells like burnt plastic and the sensor alarm won't shut off the entire drive and whenever we turn the car sounds like its scarpping on something. the car was in an accident and the dealership never told us. This is my daily driver and family vehicle. I am so sad that businesses can steal from people like this and be okay with it.. When I brought it home the day we purchased it, it had no horn so they did not even do a proper state inspection. Now my family is indebted with a lemon. This is theft at its finest and no way to do business. My family shouldn't suffer for buying a vehicle from a dealership. Money isn't free. this car has been breaking down since we bought it less than 2 months ago. we cant trade it in because we will be ipside down 8k, the dealership wont help us and says they sold as is but i am positive they knew they were selling us a lemon. they never properly inspected it, we arrived home from the dealership without a horn. More

A+++ Service I purchased a 2011 Ford Ranger from Lee at Harrisonburg Ford. I drove down from Pennsylvania because they were the only dealership I could find with f I purchased a 2011 Ford Ranger from Lee at Harrisonburg Ford. I drove down from Pennsylvania because they were the only dealership I could find with fair prices and had what I needed. I was treated fairly and kindly. Highly recommend. More

If I could give a zero I would. Of the 10 dealerships I visited this was the worst. As a customer I have never been called a liar, the sales manager broke that streak. Not a very good way to get business. visited this was the worst. As a customer I have never been called a liar, the sales manager broke that streak. Not a very good way to get business. Take your money elsewhere. There are far more friendly and honest people to deal with. More

F150 Repairs I recently took my 2006 F150 to Harrisonburg Ford to repair a leak in my power steering system. I worked with Paulo Alvez, one of the service writers. I recently took my 2006 F150 to Harrisonburg Ford to repair a leak in my power steering system. I worked with Paulo Alvez, one of the service writers. He was very helpful figuring out if this repair was going to be covered by an extended warranty, that I got when I bought the truck used. It was covered! We made an appointment and I dropped my truck off. They promptly started the repairs and found that they needed to order additional parts. This added another day to the repairs, but that wasn't their fault. My truck is now fixed and I only had to pay the low deductible. Very good experience! More

Easy peasy Mike and the rest of the crew at Harrisonburg Ford were outstanding to work with. They were quick to handle my offer and provided me with high quality Mike and the rest of the crew at Harrisonburg Ford were outstanding to work with. They were quick to handle my offer and provided me with high quality service and vehicle. Will come back if I’m in need of a car again. More

Great Experience!!!!! We had a great experience with Harrisonburg Ford. Our sales person was Justin Bower he was amazing!! We would recommend going to him for any of you We had a great experience with Harrisonburg Ford. Our sales person was Justin Bower he was amazing!! We would recommend going to him for any of your vehicle needs. This is the second vehicle we have bought from him and we would not deal with anyone else. He makes the process smooth as possible and he is very personable. Very customer oriented. A+ rating. More

Excellent Service I had a very easy and relaxing time at Harrisonburg Ford while I was buying my car. Mac helped me with my car selection, and he was straight to the po I had a very easy and relaxing time at Harrisonburg Ford while I was buying my car. Mac helped me with my car selection, and he was straight to the point with everything he had to tell me about the vehicle, and answered all my questions with confidence and intellect. Mac was very welcoming and had exceptional charisma as well. I wish buying a car everywhere was that informative and stress-free. More

Great atmosphere Just within my first trip to Harrisonburg Ford I found the car of my dreams. With the help of Mac it was in no time I was satisfied with the decision Just within my first trip to Harrisonburg Ford I found the car of my dreams. With the help of Mac it was in no time I was satisfied with the decision of my car. He has an amazing personality, very helpful and super friendly. I believe a lot more businesses should have someone like Mac working for them. Thank you so much for the amazing experience and a special thank you to Mac!! Your service was more than welcoming and I hope that never goes unnoticed. More

Great group of people to work with. I have been having regular maintenance on my cars here for years. They always do a great job and have an adequate waiting area with coffee and a snack I have been having regular maintenance on my cars here for years. They always do a great job and have an adequate waiting area with coffee and a snack machine. I would highly recommend them for regular services. More