After 3 trips to Harrisonburg Ford and many more to other dealers, sonething kept bringing us back. That "something" was that the sales associates we worked with, Heather and Justin, we professional, personable, easy going, and knowledgeable. No matter what questions we had, no question went unanswered. We were shown a few options for the style we were looking for, shown all the info on each model, then finally chose an Explorer. Justin worked extremely hard at working a deal that worked for us and Heather did a great job getting all the paper work together. Great working with yall!