We were in the market for a hybrid and found a Certified Pre-Owned Fusion Hybrid Titanium at Harrold Ford that checked off every box on our list. Called and spoke with John in the morning, and by the later afternoon, we were in the dealership taking a look at the vehicle. We drove all the way from Santa Rosa, and it was well worth the time and distance. John and Ryan made the process as smooth as possible and had plenty of patience with us as we asked all sorts of questions. What could have been endless hours of haggling and negotiating ended up being only a couple of hours of a test drive, running a credit check, and signing paperwork. We are thrilled with the car and would wholeheartedly recommend Harrold Ford to anyone in the market for a new or used vehicle.